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Provide remote support via a web-based service
Authored by: dmmorse on Jul 10, '07 09:48:35AM

How about turning your suggestion into a more detailed hint for the rest of us?

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Provide remote support via a web-based service
Authored by: frgough on Jul 10, '07 12:34:00PM

It's actually pretty straightforward.

1. Launch automator
2. click System in the library.
3. Drag System Profile from the Action list to the right pane.
4. Uncheck all boxes except Network in the action (unless you want to be emailed the other information).
5. Click Mail in the library.
6. Drag New Mail message below the System Profile action.
7. Fill out the mail address as desired.
8. Click the Automator library
9. Drag the Pause action as the first action (above System Profile) and set it for 5 minutes. I do this because my work's DHCP server is slow to hand out addresses, so I let the machine sit for five minutes before running and sending the report so that I get a valid IP address.
10. Save the workflow as an application and add it to your login items. (I use the energy saver pref to schedule my machine to automatically shut down at midnight and start up at 6 AM, so putting the workflow in the login items works perfectly for me).

Hope this helps.

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