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Make remote tech support as simple as possible
Authored by: petieg on Apr 13, '07 07:14:22AM

Personally, i think having the end-user hit the Connect button is better because it gives them some sort of control. This way they'll see the button change to Disconnect and thus (maybe) put the idea of how this application works into their brain. Adding the Schnitz Remote app to the Script bundle just made my support capabilities that much easier -- thanks for that tip!!

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