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10.4: Reset the .Mac Sync Server with Syncrospector
Authored by: bed124 on Feb 07, '07 02:51:52PM
Note that it's also possible for OS X's Sync Services to get corrupted/wedged ... so be very careful when using Syncrospector. As mentioned in a previous posting (with corrected links) it's also possible to reset Sync Services. A reset will fix most problems with Sync Services.

However, we've also seen a small number of cases (seeminly, one in every 2000+ Groupcal users) where even a reset doesn't cure things. Here's what we tell people in that case:

If resetting Sync Services doesn't work, but only as a "last resort", you can try the following (note that Apple specifically recommends against this):

- Quit all applications

- Move the following folder to the trash
~/Library/Application Support/SyncServices/

- Reboot

- empty the trash

This will cause OS X's Sync Services to completely (re)initialize its data structures (so it's more serious than a reset).

Note that we've also seen 2 cases where fixing Sync Services required a re-install of OS X (queue creepy music ... and show thought-bubble with "shades of Windows-like behavior" text).  #:-(

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