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Authored by: ashill on Jan 15, '07 06:24:32PM

I'm with you on both, as a former (very unhappy) Cingular customer and a current (very happy) T-Mobile customer. I generally tend to think that every big company has its share of demons, but I've found T-Mobile's customer service to be exemplary in the few instances in which I've needed to talk to them. (Rarely needing to talk to a phone company is the best kind of customer service.)

If Apple sells the iPhone directly or through T-Mobile at a lower price point -- as eventually happened with the iPod -- I'll jump on it. That probably won't be for a few years.

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