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Cingular
Authored by: JaxMyers on Jan 15, '07 05:22:05PM

Cingular sucks. My dad and sister had a lot of problems being overcharged and having bad reception and all kinds of bad stuff with them. I've been using T-Mobile since I moved to the USA and I have no complaints. I can browse the web and check my POP email on my Nokia Symbian phone for $5 per month, unlimited data and my phone is an EDGE phone. I have a feeling Cingular is going to be a lot more expensive and with all the bad stories from my family I don't want to switch. Plus I'm on a contract with T-Mobile. If it was unlocked, supported EDGE and GSM, I'd seriously consider getting one.



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Cingular
Authored by: sjmills on Jan 15, '07 05:28:16PM

Every phone company sucks to someone, and every phone company is the greatest to someone.



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Cingular
Authored by: ashill on Jan 15, '07 06:24:32PM

I'm with you on both, as a former (very unhappy) Cingular customer and a current (very happy) T-Mobile customer. I generally tend to think that every big company has its share of demons, but I've found T-Mobile's customer service to be exemplary in the few instances in which I've needed to talk to them. (Rarely needing to talk to a phone company is the best kind of customer service.)

If Apple sells the iPhone directly or through T-Mobile at a lower price point -- as eventually happened with the iPod -- I'll jump on it. That probably won't be for a few years.



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Cingular
Authored by: azraq27 on Jan 15, '07 06:41:48PM

I switched from Cingular to T-Mobile to get a free phone, and I miss Cingular. I thought their service and coverage were much better (at least in my area).

To me, the carrier isn't that big of a deal, but if I were to pick one here (Milwaukee, WI), I'd pick Cingular.



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Cingular
Authored by: conigs on Jan 16, '07 06:45:26AM

Another fairly happy cingular customer here (also from Milwaukee).

I second the comment above. Every phone company has its disgruntled customers and its fans. A friend of mine recently switched TO Cingular FROM T-Mobile because his reception was horrible. I noted that mine was fine. He popped his T-Mobile SIM into my (unlocked) Cingular phone, and the reception was still crummy. A few weeks later, he switched and has been pretty happy since.

There's always going to be someone who's had trouble with a phone company. And they're going to be extremely vocal about it. Just remember that the only way you'll know what a phone company is like is to talk to customers actively, and not just passively listen to complaints on the internet.

Back on-topic. I'd be willing to look at the iPhone but not until a.) I see it and use it in person 2.) I know what its short-comings/bugs are and if they'll be addressed in a revB release and 3.) more abot the software distribution model (will it just be through the iTunes store, or will I be able to get software directly from a provider? Will open source software be available? Etc...)



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