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More harm than good...
Authored by: harleyb on Aug 12, '06 05:09:59PM

As a senior tech at a large Canadian AASP, I can tell you that if our clients followed this information, my job would get quite a bit harder and the quality of the repairs would go down the crapper. Look at it from the tech's point of view: I'd say more than half of the repairs we get are either entirely software, or will only happen when logged onto the client's account. In this case, in the "repair" account, we won't find the problem, and we'll bill you for the time we wasted trying to find it.

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