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Seucrity considerations prior to hardware service
Authored by: jonnycrunch on Aug 11, '06 03:05:40PM
I, personally, am ultra-paranoid about all of my information stored in my peripheral brain that is my laptop and don't let anyone have access. If I am sure that i am dealing with a hardware problem my solution is to swap out my harddrive with one with only the basic Mac OS X installed with it set for automatic login ( I use an old 4Gig). This serves two purposes: one is that it helps be determine if I am dealing with a Software or hardware problem and two, my peripheral brain isn't open to prying eyes while it is being serviced. I also agree with the importance of regularly scheduled automatic backups as suggested in multiple hints here at macosxhints.com.

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Seucrity considerations prior to hardware service
Authored by: babbage on Aug 12, '06 10:40:42AM

In theory, if you submit a computer for repair with a major module such as the hard drive replaced by a third party component, then you're out of warranty coverage and the repair facility doesn't have to cover the repair. Enforcement of this may be spotty, but it's worth being aware of.

Again, if your data is private and you don't want someone seeing it, then make a backup and erase the drive before the repair. If it's really private and you're afraid of them using tools to try to recover erased data -- hint, they won't, but if you're paranoid you're not going to believe me anyway -- then use a multi-pass erase to scramble & zero out the disk. And if you're really really paranoid, then go ahead and swap the drive, but just be ready for the possibility that the repair will be declined.

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