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Seucrity considerations prior to hardware service
Authored by: kirkmc on Aug 11, '06 08:31:53AM

Last time I sent off a Mac for repair (an iBook), I was told that if they don't have admin acces, they'd wipe the HD.

This is, however, an improvement over the past. For the same iBook, about a year ago, I sent it and was not asked to set up anything, and the idiots in the Netherlands (who Apple no longer uses for repairs) didn't bother to call me and ask for an admin account password, they just sent the iBook back. So it had to go back to them again, at Apple's expense...

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Read my blog: Kirkville -- http://www.mcelhearn.com
Musings, Opinion and Miscellanea, on Macs, iPods and more



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Seucrity considerations prior to hardware service
Authored by: morespace54 on Aug 11, '06 09:04:53AM

Well if they really wipe the HD in case they don't have an Admin password, it's sounds good to me (as long as you made a backup prior to send it)...

Kind of an "extra soft" security measure



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