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Use Apple Remote Desktop with Macs behind firewalls
Authored by: artful38 on Jul 07, '06 09:24:57AM

I'll second the comment about using Timbuktu. I bought it to support my sister and mother-in-law across the country and it is very slick. Easy to configure for routers (they both have DSL). Timbuktu works really well across the internet, you can reduce the colors and shrink the screen if you have to, and also do things like swap files and clipboards. The other nice thing is that Timbuktu works with PCs, if you have any unfortunate family members stuck on that platform and you get drafted (i.e forced by the wife) into helping them since you are "the computer geek" for the family!

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