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Authored by: gabester on May 15, '06 09:50:51AM

For more diagnostic information, in the hopes of eventually troubleshooting this issue to eliminate the need for a quick fix, the Macs in question are running 10.4.2 to 10.4.5 and have Microsoft Office, Adobe Creative Suite and Creative Suite 2 installed along with a slew of legacy fonts. However, the /Library/Fonts and /System/Library/Fonts folders have been pared down in accordance with Extensis recommended practices; there are no /Library/Fonts and /System/Library/Fonts just contains System, Keyboard, LastResort, and LucidaGrande. Suitcase XI v11.0.4E loads all its fonts from a separate disk image that the users mount at login, and the extra fonts installed by Microsoft and Adobe aren't present on that disk, although all the fonts that Adobe puts in /Library/Application Support/Adobe are present.



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