Submit Hint Search The Forums LinksStatsPollsHeadlinesRSS
14,000 hints and counting!


Click here to return to the 'A possible fix for a slow Mail.app' hint
The following comments are owned by whoever posted them. This site is not responsible for what they say.
A possible fix for a slow Mail.app
Authored by: Raven on Feb 07, '06 07:34:32AM

One thing to note though for the original Hint poster... He was connecting to Exchange which is a very important clue... The Public Folders section of Exchange servers can be massive and they automatically will Synch and downlaod to your Computer in Mail... Here on an Exchange server some one with a new mail box (Enveloppe Index is not an issue and doesn't fix anything, no more than a rebuild does since its a new account with no mail and a new config aon a new Mac) can experience massive slow downs simply because of Public Folder synch and storage on the computer. What the deletion of the Exchange server config did was to remove the reference to the folders in ~/Library/Mail. It doesn't remove the content. So when Mail checks the fodlers and content when loading it still keeps checking all those folders since their in its INdex and Mail folder. So... in his case it was a great improvement since deleting the index meant that it wasn't checking all of his old Exchange "ghost" folders including public folders and they were not in the index anymore.
That swhy he got such speed improvements.
As for Exchange there is a trick to not have the public folders checked in Mail, but thats another story...



[ Reply to This | # ]
A possible fix for a slow Mail.app
Authored by: Raven on Feb 07, '06 07:39:32AM

Oh .. forgot to add what the rebuild does for IMAP accounts.
What it does is clean all the cached folders and emails and then allows you to download a fresh copy off the server. So any lingering deleted emails (again, only the reference to the email is removed, not the mail its self or the space it takes up) are cleaned up since the folders in which they resides are gone from mail's cache and memory. Thats why alot of times if you use your IMAP account alot after a while it gets to be quite slow... It simply has accumulated crap over time.



[ Reply to This | # ]
A possible fix for a slow Mail.app
Authored by: cjwood on Jan 16, '07 01:53:18PM

What is the "Rest of the Story" to "As for Exchange there is a trick to not have the public folders checked in Mail, but that's another story..."?

I need to disable the synchronization of public folders.



[ Reply to This | # ]
A possible fix for a slow Mail.app
Authored by: zarqman on Mar 08, '07 06:08:30PM

there are two ways to make mail.app skip the public folders on exchange.

1) if you have access to manage exchange, public folders can be turned off entirely for imap. of course, this is for all users, all public folders, so it may not be acceptable in some instances.

2) this one's slightly fuzzy as i'm not in front of my work machine at the moment, so forgive me if i'm slightly off. you can configure the imap path prefix (advanced tab under accounts) with your exchange account name. for us at work this is "lastname, firstname" but that will vary by organization.

both of these have been tested successfully on exchange 2003.



[ Reply to This | # ]