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10.3: Restart after install cured printing problem
Authored by: ddawson on May 17, '04 03:58:14PM

I hit this today. User comes in with new 10.3.3 iBook G4. He's been trying to set it up at home for his printer there and came in this morning early to try to set it up with our network printers. No luck either place, just "Empty print file!" error before job flies off to /dev/null.

I can't get an exact series of install steps he tried but, long story short, for some reason there is no /var/spool/cups/tmp folder.

Simple fix:
su as root
cd /var/spool/cups
mkdir tmp
chown root:lp tmp/
chmod 770 tmp/
chmod ug+t tmp/
exit (before you do something stupid as root)

This basically makes the temp folder needed by cups for spooling, with read-write-execute permissions for owner(root) and group (lp) and the sticky bit set.

Keep in mind, this "Empty print file!" error was the only problem we were having. I'm suspecting some sort of b0rken HP install, but I can't be sure.

Hope this helps,

Dirk



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10.3: Restart after install cured printing problem
Authored by: raffar on May 28, '04 05:58:12PM

Worked just perfect for me! Thanks.



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