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Troubleshoot a corrupt outgoing message in Entourage
Authored by: bughouse on Jan 27, '04 06:37:03PM

every once in a while, people at my company will complain about entourage crashing when trying to open a particular email message. i found i was also unable to delete the offending message (the app crashes on selecting the message), but i discovered that disabling the preview pane will allow the message to be selected and deleted.

i suggest this tactic as a first measure to get rid of crash-inducing emails in entourage. i have never had the 'outgoing' problem of the original post, but trying this method would probably work for that as well.


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