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Troubleshoot a corrupt outgoing message in Entourage
at Macworld, i had a friend who's copy of Entourage would crash on launch. it turned out that an incoming email (a SPAM actually! ) was causing it to crash when entourage tried to receive it. we were able to push stop all receives and narrow it down to which account was causing it to crash. after that, we just went into webmail, and deleted all messages (they were ALL spam!)
Troubleshoot a corrupt outgoing message in Entourage
every once in a while, people at my company will complain about entourage crashing when trying to open a particular email message. i found i was also unable to delete the offending message (the app crashes on selecting the message), but i discovered that disabling the preview pane will allow the message to be selected and deleted.
Troubleshoot a corrupt outgoing message in Entourage
I had the same problem with the incoming mail crashing Entourage. Tried everything, including reinstalling (what a waste that was). Narrowed down to a spam also. I'm just wondering what's in the spam that crashed Entourage. Anyone know? |
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