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Arrrg...! Login hang!
Authored by: junehao on Nov 03, '01 04:36:32AM

After installed iTunes2, reboot, and login to my account, and got a HANG. The login process seems being waiting for something. The menu extras already show up and functional. Only the login progress bar keep running... No Apple menu, no dock, no Finder, no everything, except the menu extras.

After 10 minutes I gave up and rebooted the machine. Then I got the same HANG when logging in. Now if I reboot into OS 9, I still don't know the problem... wait a second... Since I have the menu extras, and there's an item in each extra menu to open its own preference, which means, the System Preferences app! Yes! I got my System Preferences running! And when I checked the login item, I found a new item "iTunesHelper" was there and set to "Hide". I suspected it was the problem. So I removed it and logout by selecting the Apple menu (yes, now I also got the Apple menu) -> Log Out... and log back in. Voila! Finally I got my desktop and Finder back.

I checked iTunes2 and found out where the iTunesHelper is:

/Applications/iTunes.app/Contents/Resources/iTunesHelper

It is also a software bundle. When I open the package, I saw this file:

iTunesHelper.app/iTunesHelper

This file not only resides in the same level of the folder "Contents", also links to the actual executable iTunesHelper.app/Contents/MacOS/iTunesHelper. Weird, isn't it?

Anybody got idea of what iTunesHelper is for? I only know it's a background only app.



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Arrrg...! Login hang!
Authored by: Paul Burney on Nov 03, '01 11:08:38PM

Actually, I had this problem twice last week and I don't think it was related to iTunes. I did the same thing you did, hard restart at first and then the problem still occurred on the next login.

After login stalled, I was able to open system prefs, then use the force quit keys to bring up the finder from which I could get to the terminal and then kill the loginwindow process. I mentioned it on the apple discussion boards, but no one responded.

My problem seemed to work itself out after a while, I guess. Hopefully it doesn't happen to you again.



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Arrrg...! Login hang!
Authored by: SeanAhern on Nov 04, '01 06:24:05AM

I had *exactly* the same experience.

At first, I thought the installation of iTunes 2.0.0 killed me, since I have partitions, and there are spaces in my partition names. Luckily, the partition that has OS X on it is just called "X", so this wasn't actually the case.

But I would get this annoying hang. Thing is, if I logged in as "root", the hang didn't happen. I tried killing processes with "kill -9", and they wouldn't kill. I tried doing a "sudo reboot" and nada. This was a weird one.

Once I removed the ITunesHelper from the login window (dunno why I looked there), things seem back to normal.

Wacky! I am expecting an iTunes 2.0.2 shortly...



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