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Help!! Resore an iPod that won't mount
Authored by: TallDwarf on Aug 27, '03 10:21:39PM

I have been having a similar problem with my iPod. It does not mount, it automatically goes to the the "Ok to discconnect" screen with the big check mark. The hints regarding disk mode do not work for me either, when I try to enter disk mode (even when not connected to anything) result in the same "Ok to discconnect" screen.



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Help!! Resore an iPod that won't mount
Authored by: uelsimon on Aug 28, '03 09:30:05AM

I also have a probem with my 5gig...1st rev ipod. it does not mpunt.. it doesnt even do the disconnect anymore..all it does is stay in playback mode.. I mean it will restart when i plug it in.. but it restarts to play mode..and not computer mount mode.. and I can't mount it.. or do anything... so it's like a glorified CD now... I can play the music that's on it.. but I can't put/take anything on/off of it. Applecare... suggest it takes $225 bucks to repair... which makes no sense... I best just replace it. Anyone figure out how to fix that problem?



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Help!! Resore an iPod that won't mount
Authored by: lmz on Dec 15, '03 08:57:20PM

I also have the first rev ipod.

I did the same thing the other poster mentioned -- Did the Restore using the Ipod Software Updater (because that was the only evidence I had that my ipod was plugged in anyhow).

Even after that though, the iPod still wasn't mounting anywhere -- not on the desktop or in the finder or in iTunes. While it was connected, I then restarted the iPod by holding down the menu and play/pause buttons and that seemed to do the trick; iTunes saw it then.



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Firewire suspect
Authored by: robertm on Mar 14, '04 01:11:29PM

All of the other suggestions mentioned didn't work for me.

But after unhooking the firewire cable and rerouting it away from the "cable forest" behind my Mac, my iPod mounted everytime.

I had a quick look on the web and this seems to be a common problem. I am guessing the iPod hardware works ok and files aren't getting corrupted all that often. For anyone who used to use a lot of SCSI devices this will seem similar.

So if getting a good firewire connection is the problem, here are some easy tips to try and isolate the problem:

  1. reroute the firewire cable(s) away from video, power cables etc.
  2. unhook other [firewire] devices.
  3. then, try a different firewire port.
  4. try a different cable.
  5. try a different iPod.
  6. try a different Mac.


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