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If that doesn't work...
Authored by: gidds on Jul 02, '03 06:50:18PM
Several times my (3rd-gen) iPod has got into a state where iTunes won't recognise it; it mounts on the desktop, but iTunes doesn't acknowledge its existence in any way. Quitting iTunes, ejecting and reinserting the iPod, resetting both machines, trashing preferences, and various other attempts all failed. There's a lot of discussion about this problem on Apple's discussion board, but no clear explanation or fix. However, I did find one workaround: Log out, log in as another user, and start up iTunes. (If your iPod is automatically synced to your original iTunes library, then it'll give you the option of re-syncing to this one; if so, say no.) Then log out and log back in as your normal user. Hey presto, iTunes will then recognise the iPod as it should. I don't know why this gets around the problem, or if there's an easier way, but it's come up trumps every time for me, and it's easier than reinstalling iTunes (which is the only other thing that worked). Hope this helps someone out...

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Andy/

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