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And automatic CD upgrades
Authored by: silverj1 on Feb 22, '03 08:52:05PM

I agree with Noblee as far as regaining the education market but Apple
also needs to tempt and keep the novice users who don't have a friend
or acquaintance to walk them thru upgrades and problems. (I have
subverted an adult son and two nephews to iMacs but am tired of long-
distance phone support for them--& all live in isolated places, no friendly
Mac people within a hundred miles). What if Apple took a lesson from
MacAddict & for each major update sent a copy on CD to each person
who was enrolled in Apple protection or paying for .Mac. No more hours-
long downloads on sometimes marginal dial-ups! (It would help if Apple
did a little more de-bugging of programs before releaase too.) Then
Apple could really sell its iMac line as User Friendly--your updates in your
P.O. box, vetted & ready to load at your convenience--in-your-hand
proofs that Apples Are Better For You.

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