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OS 9 CD
Authored by: davidcjones on Feb 06, '03 01:49:16PM

Has someone out their gotten a 9.2.2 system install CD? I tried to get one from Apple so I could easily make a 9.2.2 partition (for recovery software) on my mirror-door Powermac. Since I had bought Jaguar a long time ago, I remembered the offer to let you buy a separate mac 9.2 install CD. I had the form to order this, but it didn't saw 9.2.1 or 9.2.2 (though the website page said 9.2.1). Wondering if the website wasn't current, I called the system upgrade phone number and was assured by the woman answering the phone it would be a 9.2.2 CD I received if I ordered. I put my $19.95 in the mail with my upgrade coupon and form, and wasn't completely surprised when a 9.2.1 showed up at my door. Since I already had a 9.2.1 install CD, I called Apple. I was told sorry, I was out of luck because the form said no returns or refunds. That is true I said, but I called you and the woman I spoke to told me it would be 9.2.2. "Do you remember her name?" Well, no, I didn't. I was out of luck. Forwarding it up the chain to management only produced the same answer that I couldn't "prove" anyone told me this, the form said "no returns" and web site page (that I hadn't even looked at since I had downloaded the form so long ago) said 9.2.1. They appreciated that I had done due diligence, but it wasn't their problem. Going to customer relations didn't produce any better story.

So if you got a 9.2.2 CD, I want to know where it came from!

David C Jones



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