Submit Hint Search The Forums LinksStatsPollsHeadlinesRSS
14,000 hints and counting!


Me too... | 28 comments | Create New Account
Click here to return to the 'Me too...' hint
The following comments are owned by whoever posted them. This site is not responsible for what they say.
Me too...
Authored by: stevetech on Oct 23, '02 02:08:08PM

I've had two iMacs in my shop since last week. I guess Apple tech support wasn't aware of this issue until recently. One tech I spoke to at Apple recommended replacing the CRT (which is on back order until 11/15). The other computer I already replaced the power/analog/video board.

The first computer I was able to boot in to 9 and do the firmware upgrade. When I started the computer this morning I was back to the red screen and now the computer shuts itself off after a few seconds. The second computer is just blank (no video) when it starts and does not have a video out so I can't even get the firmware update on this computer . I'm really stuck and not sure if calling Apple will help. I just feel bad for these customers.

In the past didn't the OS installer warn you about firmware???

Thanks for any help you can provide!

_steve



[ Reply to This | # ]
Even more ironic...
Authored by: gordonGekko on Oct 24, '02 06:44:21AM

...that people have not installed it.

That firmware update for iMac's has been out for a year. There were posts all over Apple's support pages shortly after 10.1 came out - putting 10.1 on an iMac is enough to make the screen go funny colours and horribly distorted at boot time.

HOWEVER - at the rear of the CRT iMacs is a plastic cover with normal video out socket inside. Plug any external monitor into this and you will have perfect video on that.

Also I found a few quick reboots should (though not always) make the screen come back to something resembling normal, at least long enough to install the update.

And yes it is a permanent fix.



[ Reply to This | # ]