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New poll: Mac App Store and software purchases
Authored by: herbert68 on Jun 01, '12 08:27:24AM

Clearly, your poll results so far show that quite a large number of users are buying their stuff exclusively from the Mac App Store, and the majority at least some or most of it. This really puzzles me and I would very much like to know why people find the App Store so great.

As you may have guessed, I don't.

Subjectively speaking, and as a creative director and user experience expert I would never approve an interface like the Mac App Store, it is too click-intensive and confusing to simply browse apps, going back and forth every time I'd like to get more info on an item. That's why I usually go there only via a link posted elsewhere, which of course is easy enough.

For me it's really hard to understand why Apple hasn't made this app MUCH easier to use, while most all their products are a beacon of perfection and simplicity down to the minutest detail ...



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New poll: Mac App Store and software purchases
Authored by: frgough on Jun 01, '12 06:02:42PM

One purchase, unlimited installs on every computer in your home that uses your AppleID.



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New poll: Mac App Store and software purchases
Authored by: macslut on Jun 03, '12 03:41:55AM

At first I didn't like the idea of the App Store, but now I'm almost entirely switched over and I'm pretty reluctant to buy an app that isn't in the store.

1) Buy once and install wherever with your Apple ID.
2) No serial numbers.
3) No funky copy-protection.
4) Ability to upgrade all apps at one time.
5) Can pay for apps with gift cards I receive.
6) Easy to total up all software purchased for the year.
7) Ability to sit down at a new Mac and decide which apps that I already have installed on my other Mac to be installed on the new one, walk away and have it done with no intervention.
8) Ratings and comments.
9) Security.
10) While the interface could use some work, it's better than anything else. I mean you're complaining about clicking on each icon to read the description and then clicking back each time to compare, and that's a valid complaint, but what's the alternative? (not what could Apple do differently, but what service is better on a Mac for apps). Also, the interface does work well in many ways, and more importantly, it works consistently as opposed to all the different ways app vendors sell their products.



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New poll: Mac App Store and software purchases
Authored by: herbert68 on Jun 04, '12 08:15:44AM

Your points are well taken, thank you!

On #10 I really would like to see two things that would make a world of a difference:

A rollover window on any item, giving me basic info, including user rating, so I can quickly decide if I'm interested enough to actually commit to a click and find out more.

Sort apps by user rating, among other options.



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New poll: Mac App Store and software purchases
Authored by: Mystakill on Jun 05, '12 09:30:49AM

I'd also recommend the addition of tabs, to allow users to get more details on an app(s) that they may be interested in purchasing, or to compare different apps when looking for a particular type of app. The storefront/home/search tab should obviously always be available as the first tab.

Most users are already used to this paradigm after years of browser usage, so it's not a stretch to think that it wouldn't for MAS (and the iOS app store) as well.

Regardless, I still buy directly whenever I can, primarily so that the developers end up with all of my money for their hard work. I'm also not too keen on *losing* normal features which Apple deems verboten; I've seen several apps offered on MAS at or near the direct price, but with the "offending" features removed. Plus, direct purchases allow developers to offer real upgrade pricing to their users, rather than having to decide whether to lose money for a period of time on sales of a new version so that previous direct customers don't feel betrayed, or charge full price and betray the trust of those same direct customers. The latter lose-lose situation could be remedied if Apple provided customer information to developers and also allowed upgrade pricing separate from initial purchase pricing.



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