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Corrupt entry in iPhone's Contacts can cause overheating and freezing/lockup issues
Authored by: peterrosen on Jul 19, '10 04:19:20PM

I on on my 5th iphone. I tried everything (see my story: http://sites.google.com/site/ipfix411/ ). Nothing worked, UNTIL I saw someone's note on the Web about corrupt address book contact. I have verified, after updating to my 5th iPhone in my first year of ownership - including upgrade to iPhone OS4 which still gave the same problems (i.e. overheating and freezing apps) - that one or more contacts in my Mac address book was causing the problem. When I sync'd to a limited contact list (trashed all my contacts and began importing back small groups of contacts) everything worked fine. As soon as I imported back a different set, the problem returned. Now I finally can operate without having to reinstall everything, and time and time again, enter pertinent data. I figure I have lost about two months of life over this iPhone problem which neither genius bar visits or high level handling by Apple employee's failed to find and fix.

I am wondering if anyone would like to be part of a class action lawsuit regarding this "abuse" by a tool that Apple could not discover what was so problematic with? Please let me know if anyone is going to take this problem to the next level (i.e. getting my life time back is impossible - but I sure would like some form of appeasement if not money back (or upgrade to a new iPhone 4 - AFTER IT'S PROBLEMS are worked out!?



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Corrupt entry in iPhone's Contacts can cause overheating and freezing/lockup issues
Authored by: agentx on Jul 20, '10 06:33:39AM

So many of the problems have been with "Smart Groups" and this causes much of the chaos with Sync.

SyncServices is far from perfect although on the whole MobileMe and Exchange Sync is pretty good.
USB sync however is very annoying and tends eventually to screw up ( duplicate, address book corruption, group corruption etc)

Edited on Jul 20, '10 06:36:31AM by agentx



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