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New mail sound not working -- that's it!
Authored by: noworryz on Mar 30, '09 11:01:37AM

That's it!! I noticed a few months ago that I wasn't hearing any "new mail" sound from Mail and also I wasn't seeing the mail icon bounce out of the hidden dock onto the desktop, in spite of the fact that a mail rule was being executed that had both "Play Sound" and "Bounce Icon in Dock" as actions. I couldn't tell that new mail had arrived unless I moused over the hidden dock.

As mentioned above, disabling the System Preference, Sound panel, option "Play user interface sound effects" turns off all mail sounds, even when explicitly played by a rule. It also stops a bouncing dock icon from bouncing out of a hidden dock onto the desktop. This is clearly a bug.

So turning on the "Play user interface sound effects" is really the only option if you want mail alerts. As mentioned above, if the sounds from the Finder drive you crazy, the (free) Tinker Tool is the easiest way to disable them. Alternatively, you can open a Terminal window and type (with exact upper/lower case shown):

defaults write FinderSounds -bool no

immediately followed by pressing Command-Option-Escape and relaunching the Finder. To undo this, change the "no" to a "yes."

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