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A collection of tips for those with problematic Apple TVs
"[robg adds: Many of these techniques are documents in the Apple TV Setup Guide (1MB PDF), though in many cases, more detail is provided on the linked site than in the manual.]"
I have to say though Rob - the Official Apple documentation for the tv is crap at best in regards to trouble shooting_ Either online thru their support or the manual_ I just bought one about 3 weeks ago and had 2 days of normalcy - then it crapped out and I spent the rest of the last 3 weeks trouble-shooting it - going thru everything on Apple's website about it_ Going thru the Manual and the step by step instructions and nothing worked the way it was supposed to_ I found more helpful information on 3rd party user forums than I found thru Apple_ Rebooting did not work_ Resetting did not work_ Factory Restore did not work_ Finally I traveled out of town - took it with me - hooked it up at a friend's house figuring we'd both trouble-shoot it there - and no problems at all - it worked like advertised all this past weekend_ Brought it home - hooked it up - it found my network for the 1st time in 3 weeks - found iTunes - Wirelessly - synced up - all of a sudden had iTMS access and Trailers and everything_ I was ready to either call Apple support and cuss them out - have it returned and exchanged or hack the damned thing so it mounts on my Desktop_ This "hobby" of Apple's is so much so that it's hit or miss_ I've found out over the past 3 weeks of trouble-shooting it that most of the people that either love this thing or hate it are about 50/ 50_ It's funny usually most product consumer either really love something or really hate something - but this falls in the middle_ If Apple spent 10 extra minutes a week working on this thing it would be a decent product_ It's one of those few Apple products that I've seen in a long time that reminds me of something Microsoft would put out_ Anyway - my solution ended up being a "flushing" or "clearing the cache" so to speak - by hooking it up to a differnt network and system then later reconnecting it to mine_ |
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