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Troubleshooting a Netgear MR814v2 and Airport Extreme
Authored by: szrc on Jun 13, '04 02:57:00PM

I had the same problem: my new Powerbook came with 10.3.3 and I upgraded to 10.3.4, but neither would work with my MR814v2. If I plugged in an ethernet cable, the AirPort could get an IP; otherwise it could not.

What seems to have fixed it is turning on UPnP in the Netgear config page (although I've since turned it off and things continue to work). Not too sure what UPnP does (i.e., if the solution even makes sense), but it worked for me.



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Troubleshooting a Netgear MR814v2 and Airport Extreme
Authored by: phasby on Jul 13, '04 04:11:07AM

I have a 17 inch Powerbook G4 running 10.3.3 initially, now 10.3.4, with an Airport Extreme recently upgraded to firmware 3.4.2b. The initial purchase firmware on my MR814v2 was 5.0.3, and it did plug and play... however, the connection dropped every 12 to 24 hours, to be regained by rebooting the router. (My friend who got a 15 inch Powerbook, same Airport Extreme and MR814v2, has the same experience.) After updating the Airport firmware, and the operating system, it's worse not better, requiring combinations of rebooting the router or running the AirPort Setup Assistant over again, to reconnect. I just tried the UPnP turn-on recommended above... any other ideas? A couple of e-mails to Netgear yield no help so far.



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Troubleshooting a Netgear MR814v2 and Airport Extreme
Authored by: phasby on Jul 18, '04 12:23:43PM

Continuing after my July 13 post... after turning on UPnP, wireless connection to the MR814v2 remains erratic. Sometimes the Powerbook emerges from sleep or a cold start and connects to NETGEAR pain-free; the new event after UPnP is that it intermittently offers a start-up window "none of your trusted networks can be found. Would you like to connect to Netgear? Would you like to remember this decision?" Clicking yes brings changes the previous "no signal" indicator in Internet Connect to read "connected to Netgear" wth good signal strength, but regardless, the browser still " can't find the server" until I re-run Airport SetUp Assistant.

Any indication that Netgear or Apple are planning further firmwear releases to allow them to work together normally?



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Troubleshooting a Netgear MR814v2 and Airport Extreme
Authored by: phasby on Sep 04, '04 10:40:30PM

High hopes this weekend, with Apple offering an Airport Extreme firmware upgrade to 3.4.3, specifically advertised to fix problems in mixed 802.11b and 802.11g networks, like this one. The Airport Extreme booted right up and detected the Netgear signal right away... then took two runs through Airport Setup Assistant to connect to the Internet... and has continued to lose the Internet every couple of hours (or quicker), requiring a Netgear reboot to lose the error message "Airport is connected to network NETGEAR. Airport has a self-assigned IP address and may not be able to connect to the Internet" in the Network window of System Preferences. Turns out Netgear has an upgrade for the MR814v2 as well, firmware v5.3_05. That loaded easily, didn't break anything, and doesn't change the above described pain in the tail.

Is anybody from Apple or Netgear monitoring this forum?

Peter Hasby



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Troubleshooting a Netgear MR814v2 and Airport Extreme
Authored by: riversnakejim on Apr 24, '05 10:19:41AM

I followed the advice to turn on universal plug and play a few weeks ago and it worked great. This weekend, my mac could no-longer connect. I reread your post and noted that turning it off didn't cause a problem for you. I decided to try turning of universal plug and play on my MR814v2 router and my mac was able to connect again.

It appears that simply *changing setting* is what is required to get things working.

Weird.



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