Submit Hint Search The Forums LinksStatsPollsHeadlinesRSS
14,000 hints and counting!

Fix some iChat connection problems Apps
There are days when I cannot connect to iChat's servers - well, actually to the AIM servers that iChat uses. The fix is simple yet odd. I use SSL with iChat, and all it takes to get the connection is to turn it off. Go to iChat > Preferences > Accounts, click on your account, then click on the Server Settings tab. You must be offline to make changes here. If you have Use SSL checked, uncheck it, then connect. Disconnect, then reconnect it, if you still want to use SSL. I don't know why this works, but it does.
  • Currently 4.00 / 5
  You rated: 1 / 5 (5 votes cast)

Fix some iChat connection problems | 2 comments | Create New Account
Click here to return to the 'Fix some iChat connection problems' hint
The following comments are owned by whoever posted them. This site is not responsible for what they say.
Fix some iChat connection problems
Authored by: ssevennm on Apr 18, '12 10:26:31AM

I've had exactly the same experience and the method in the hint is the only workaround I've found.

[ Reply to This | # ]
Fix some iChat connection problems
Authored by: Ralph Johns on Jun 19, '12 11:28:49AM


iChat has always needed and manual reconnection to re-establish a lost SSL Connection.
Since AIM introduced the option (Or rather it was added to the AIM side of iChat) the SSL servers AIM have had do not seem to maintain the same connection status as the regular AIM servers (i.e Drop outs are more frequent).

One "Fix" is to turn SSL Off.

The other is to Log the Account/Screen Name off the Aim servers Fully (iChat Preferences Untick "Use this Account") then Log back In again.

Variants such as Logging in without SSL and then Logging Out and turning SSL On again can help when a Connection has been Lost due to external factors (you lost your internet Connection) due to the fact the iChat AIM.plist ( will hold info about the Logged in state when it is in fact NOT Logged in.
This "mismatch" of data between you and the AIM servers will get a refusal. The Longer variant we are discussing here will re-write the .plist involved.

If this fails to work delete the said and restart iChat (this will cause the .plist to be rewritten from defaults within the app)
The File is in your Home Folder/Library/Preferences (~/Library/Preferences or Hard Drive name/Users/(your account)/Library/Preferences)

This works in iChat 4 (when SSL on AIM was introduced) through to Messages Beta (At time of writing and I see no reason why it will not be changed in Mountain Lion (Messages 7) )

Ralph Johns

Ralph Johns
Great Britain

[ Reply to This | # ]