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10.5: Problems with Mail's bouncing icon and the Dock Apps
In Leopard, if you have "Automatically hide and show the Dock" checked in the Dock System Preferences panel, and mail arrives when the Dock is hidden, sometimes the Dock shows Mail's bouncing icon (bouncing out over the desktop from the edge of the screen) and sometimes it does not.

Right after login, if new mail arrives, the hidden Dock will show the bounce. If the user moves the mouse over the Dock when the Mail icon is bouncing, even without clicking, the hidden Dock will then stop showing Mail bounces. This new behavior continues until some other application is started or issues a background alert, bouncing its icon in the Dock.

Other applications do not seem to have this problem, so it appears to be an interaction between Mail and the Dock. It is particularly annoying when you have a Mail rule with an action to "Bounce icon in Dock," yet you cannot see the bounce. There are two workarounds:
  1. Avoid mousing over the Dock when the Mail icon is bouncing. Instead, go directly to Mail through some other means (e.g., leave Mail's Activity window open and click on that, or use Command-Tab) to read the new mail.
  2. Click on the Mail icon in the Dock to read your new mail, but then start some other application after you are finished.
Even worse, it seems that every type of Mail notification is broken. If a Mail rule has a "Play Sound" action, the sound will not be heard unless the System Preference Sound panel has the "Play user interface sound effects" option checked (as discussed deep in the comments to this previous hint.)

Of course, none of this matters to users who hate the icon bounce. For those of us that don't want to miss an email arrival, though, it's a problem.
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10.5: Problems with Mail's bouncing icon and the Dock | 5 comments | Create New Account
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10.5: Problems with Mail's bouncing icon and the Dock
Authored by: Sebhelyesfarku on Apr 01, '09 08:29:26AM

I don't care about bouncing. GrowlMail is installed.



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10.5: Problems with Mail's bouncing icon and the Dock
Authored by: robg on Apr 01, '09 10:02:26AM

I edited the above comment to remove an obscenity. No, I'm not offended, but others may be, and there's really no need for it here.

-rob.



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10.5: Problems with Mail's bouncing icon and the Dock
Authored by: timcrawf on Apr 06, '09 06:19:15AM
You should report this as a bug.
http://www.apple.com/feedback/macosx.html


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10.5: Problems with Mail's bouncing icon and the Dock
Authored by: zazar.alcazar on Jul 14, '09 01:37:43PM

I've noticed this with Adium too - bouncing dock icon stops after you mouse over the dock to make it visible. Has anyone been able to figure out what's going on here?



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10.5: Problems with Mail's bouncing icon and the Dock
Authored by: flashcoder on Apr 10, '11 03:07:46AM

Ok I know this is old topic I have came across but its now 10.6.7 and the problem still is exists. The Skype icon does absolutely the same. On a 13-inch MacBook with 1280x800 I do find it useful to have dock hidden to have more space on the screen and if some program needs my attention the icon brilliantly bounces from under the hidden dock just to let me know that either a new mail has arrived or someone on Skype needs my attention. It is just so wonderful that only because of that I almost love Apple more than Microsoft, it does that all by itself without the need for extra software to be installed.
If only the bouncing worked reliably. When you bring up the dock you see the the icon is bouncing but once you have touched the dock, the bouncing icon disappears as the dock hides. And never comes back unless a another application decides to bounce its icon.

Someone in Apple please please please fix this brilliant feature!



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