Check filtering software if Software Update is failing

Mar 16, '09 07:30:01AM

Contributed by: Anonymous

You may have a problem were OS X's Software Update reports that your software is up to date, even when you know that is just not the case. There are hints about this on the web that discuss removing the com.apple.SoftwareUpdate.plist file for the affected user, or trying to update with a different user or new user account to resolve the issue. If that all fails, however, you may need to consider that internet filtering is the cause.

This could be done by an ISP, or by the local host that you happen to be using to connect to the net. I've found that -- assuming you can ask for changes in the filtering program -- adding swscan.apple.com and swquery.apple.com to the filter's allowed exceptions list solved the problem.

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