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Prevent HDMI signal drops from Apple TV to Samsung TV Other Hardware
If you have a Samsung LCD TV and an Apple TV connected to it, it's possible you'll occasionally lose the HDMI signal from the Apple TV -- in particular when you turn off/on the TV. I corrected this problem on my set as follows (thanks to Marco in Apple's Discussion Forum for the help). Note that you'll have to access the Service Menu on your TV.

IMPORTANT: Be careful! This Menu has very important parameters which you should not change at all. You could 'brick' your TV if you change the wrong parameter!
  1. Turn off the TV
  2. If you have a 52" Series 6 model (my case), press 'Mute -- 1 -- 8 -- 2 -- Power.' If you have a Series 5 model, try 'INFO MENU MUTE POWER.'
  3. The TV will start and you will be in the service menu (give it a few extra seconds to get there).
  4. Using the arrows/enter buttons, go into 'Option Table (Service)'
  5. Turn off the following parameters: hotplug and hotplugctr.
  6. Turn off the TV.
That's it; this worked for me and my set no longer loses the HDMI signal from the Apple TV.
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Prevent HDMI signal drops from Apple TV to Samsung TV | 7 comments | Create New Account
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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: sonicube on Dec 09, '08 02:00:30PM

I used to have a Mac mini attached to my Samsung TV, but I was having the same HDMI cut-out issue.

I no longer have the Mac mini but wanted to know if anyone had this same issue. And if so, did this hint help?



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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: mmnw on Dec 09, '08 02:52:10PM

Thanks a lot. This has been a long standing issue for me and my Apple TV. This bug is really annoying.
Also I had no time for a long term test if the issue is truly resolved, my first impression was, that this hint did fix the problem.
Also, on my Samsung TV, there was no hotplugcrt option, only hotplug. And you should also mention, the TV will loose a lot if not all settings (i.e. language, sound and video settings). I had to do the configuration all over again.



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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: dsgdgsdg on Dec 11, '08 07:37:06AM

This problem exists purely because of the (faulty) DRM systems that are forced upon paying customers (the HDCP part of the HDMI spec.). Why on earth should anyone have to go into the service menu of their expensive TV, and run the risk of bricking the TV, just to work around a problem caused by a feature that none of the paying customers would want or need?

Personally I do not buy any products anymore with any kind of DRM, and that includes failed DRM like CSS on DVDs. Of course, as many modern films etc. are only available on crippled platforms, I have no choice but to pirate, as I cannot buy a 100% functional product.

Sell products that are as good as technology allows, and I will be your customer. Sell products that are as crippled as possible and there is no way I will waste time or money on your POS.



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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: Anonymous on Dec 11, '08 09:12:11AM

Yes. Except you have another choice, besides IP theft, and that is to Boycott it entirely. Turn your back on it. Stop consuming. Tell others why.



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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: Mezzi on Jun 05, '09 09:54:45AM

Hi everyone,

I'm new to this site but I wanted to let everyone know how I managed to get around this problem.

After searching all the results online I had to finaly call Samsung to get the Serive Code.

I have the Samsung 40" LE40A656 LCD TV
I got if in October 08 and I have just update the firmware on it.

To get the Apple TV to work I had to put the TV in standby mode then press the following "Info>Menu>Mute>Power" each one needs to be press one at a time but quite fast otherwise it wont work.

When the TV starts it will show the Service Menu
I then selected the Options Menu and turnt off the plug & play features (Both of them)

This solved my problem and the Apple TV now works fine.

AT LAST :)



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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: mrsolo25 on Aug 02, '09 06:08:55PM

Hi I have a Sansung Series 5 550 and it worked too.

THKS a lot for the hint!

Cya



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Prevent HDMI signal drops from Apple TV to Samsung TV
Authored by: kbutter on May 08, '13 07:27:01PM

I realize this is a rather old forum, but I am having the same problem that the original post mentioned. However, when I access the service menu, I do not see the Option Table choice or any choice at all that relates to Hotplug... Is there any advice for where to disable hotplug other than the Option Table?

I contacted Samsung and they were not very helpful. They claim to have never had any reported problems like mine with Apple TV. I find that rather difficult to believe given these dedicated forums.

Thanks!



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