A collection of tips for those with problematic Apple TVs

Nov 17, '08 07:30:00AM

Contributed by: methodshop

I must have gotten a bad first-generation Apple TV -- I've had so many issues troubleshooting it that I've almost become an expert. This afternoon, I finally found the time to write up all my Apple TV troubleshooting tricks, including one that involves a freezer:

But one day I had a bunch of friends over and we wanted to watch a movie on the Apple TV. And wouldn't you know it, the damn thing got too hot and froze again. Restarts weren't working and I didn't have hours to wait for it to cool down. So I tossed my Apple TV in the freezer for 10 minutes. After that, I hooked it back up and it worked fine.

WARNING: Before you even entertain the freezer trick, let me just say this: don't do it. I'm just telling you about something I did to get my Apple TV working again that involved my freezer. If you decide to put your Apple TV in the freezer and it cracks, explodes or gets soaked by an ice cube tray, you can't hold me liable. I'm telling you right now, don't do the freezer trick. Apple TV + Freezer = Don't do it.
From paired remotes and dead batteries to force restarts and preventing overheating with external fans, you can read about the various things I've learned while troubleshooting my Apple TV. If you're having issues, perhaps some will be of use to you as well.

[robg adds: Many of these techniques are documents in the Apple TV Setup Guide (1MB PDF), though in many cases, more detail is provided on the linked site than in the manual.]

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