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A collection of tips for those with problematic Apple TVs Other Hardware
I must have gotten a bad first-generation Apple TV -- I've had so many issues troubleshooting it that I've almost become an expert. This afternoon, I finally found the time to write up all my Apple TV troubleshooting tricks, including one that involves a freezer:
But one day I had a bunch of friends over and we wanted to watch a movie on the Apple TV. And wouldn't you know it, the damn thing got too hot and froze again. Restarts weren't working and I didn't have hours to wait for it to cool down. So I tossed my Apple TV in the freezer for 10 minutes. After that, I hooked it back up and it worked fine.

WARNING: Before you even entertain the freezer trick, let me just say this: don't do it. I'm just telling you about something I did to get my Apple TV working again that involved my freezer. If you decide to put your Apple TV in the freezer and it cracks, explodes or gets soaked by an ice cube tray, you can't hold me liable. I'm telling you right now, don't do the freezer trick. Apple TV + Freezer = Don't do it.
From paired remotes and dead batteries to force restarts and preventing overheating with external fans, you can read about the various things I've learned while troubleshooting my Apple TV. If you're having issues, perhaps some will be of use to you as well.

[robg adds: Many of these techniques are documents in the Apple TV Setup Guide (1MB PDF), though in many cases, more detail is provided on the linked site than in the manual.]
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A collection of tips for those with problematic Apple TVs
Authored by: Anonymous on Nov 17, '08 11:59:25AM
Beautiful.

My PB G4 just contracted PowerBook Narcolepsy (faulty temp sensor under trackpad producing false temperature spike readings, causing kernel to force sleep mode), and dropping it in the freezer for a few minutes kept the thing from spiking long enough that I could install InsomniaX.

I prefer the InsomniaX or Caffeine solution to the alternatives. Desoldering it isn't too bad, but one or two sites recommended (no, actually recommended) using a tool to grind the component off the -- extremely fragile -- circuit film.

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Be warned...
Authored by: wallybear on Nov 17, '08 04:31:08PM

Be very careful in doing such a thing!
Putting the AppleTV (or any external or internal HD) in the freezer is extremely dangerous. When you take out the unit from freezer, the temperature difference will condense moisture on the hd disk plates, and turning the unit on will most likely cause hd abnormal wear if not fatal damage.
If you do such an irresponsible thing, remember to allow the unit return to room temperature and dissipate moisture (it will take about 10-15 minutes).



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A collection of tips for those with problematic Apple TVs
Authored by: UberFu on Feb 03, '09 01:39:47PM
"[robg adds: Many of these techniques are documents in the Apple TV Setup Guide (1MB PDF), though in many cases, more detail is provided on the linked site than in the manual.]"

I have to say though Rob - the Official Apple documentation for the tv is crap at best in regards to trouble shooting_ Either online thru their support or the manual_

I just bought one about 3 weeks ago and had 2 days of normalcy - then it crapped out and I spent the rest of the last 3 weeks trouble-shooting it - going thru everything on Apple's website about it_ Going thru the Manual and the step by step instructions and nothing worked the way it was supposed to_

I found more helpful information on 3rd party user forums than I found thru Apple_

Rebooting did not work_ Resetting did not work_ Factory Restore did not work_

Finally I traveled out of town - took it with me - hooked it up at a friend's house figuring we'd both trouble-shoot it there - and no problems at all - it worked like advertised all this past weekend_

Brought it home - hooked it up - it found my network for the 1st time in 3 weeks - found iTunes - Wirelessly - synced up - all of a sudden had iTMS access and Trailers and everything_

I was ready to either call Apple support and cuss them out - have it returned and exchanged or hack the damned thing so it mounts on my Desktop_

This "hobby" of Apple's is so much so that it's hit or miss_

I've found out over the past 3 weeks of trouble-shooting it that most of the people that either love this thing or hate it are about 50/ 50_

It's funny usually most product consumer either really love something or really hate something - but this falls in the middle_

If Apple spent 10 extra minutes a week working on this thing it would be a decent product_ It's one of those few Apple products that I've seen in a long time that reminds me of something Microsoft would put out_

Anyway - my solution ended up being a "flushing" or "clearing the cache" so to speak - by hooking it up to a differnt network and system then later reconnecting it to mine_

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