One cause of Exchange failure on iPhone/iPod Touch 2.0

Jul 22, '08 07:30:00AM

Contributed by: kioarthurdane

My company uses Exchange, and hearing Apple chime on about Exchange support started to get under my skin after my first few unsuccessful attempts at getting it to work.

What I didn't realize is that Apple has SSL enabled by default. And since my company does not use SSL for Exchange, the verification process will always fail despite the Domain, Mail Server, and other settings from the configure new account screen being correct. The solution is to just save the broken settings, and then manually edit the account and disable SSL.

I hope that, in a future revision, Apple fixes the auto-detect settings that Entourage supports, or at least gives access to all settings from the Configure Account screen.

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