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How to do a factory reset on the Airport Express-N Other Hardware
I have a a one month old AirPort Express (wireless-N version) that has been acting flakey, and I tried to perform a factory default reset to no avail. So I called Apple Tech support, and they told me that not all Wireless-N versions of the AirPort Express follow the same factory reset procedure.

According the Apple tech note, to do a factory reset you are supposed to unplug the AirPort Express, and plug it in while holding down the reset button until the LED flashes green four times, then release the reset button. This did not work for me.

Instead, what I had to do was leave the AirPort Express plugged in, press and hold the reset button until the LED flashes amber rapidly. Now keep the reset button pressed in for at least 10 more seconds (I waited 30), and then release. This worked for me to reset my AirPort Express; I hope this helps someone else in the same situation.
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How to do a factory reset on the Airport Express-N | 2 comments | Create New Account
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How to do a factory reset on the Airport Express-N
Authored by: cllees on Jun 04, '08 04:11:20PM

Great tip. My Airport Express died on reset while traveling to Europe, so, no wireless. I was about to send the sick thing back, when, voila, a great tip. Many thanks.

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chuckE



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How to do a factory reset on the Airport Express-N
Authored by: barefootguru on Jun 04, '08 09:27:19PM

I too had to call Apple support to reset my 'n' which was acting flakey. I had to follow that procedure PLUS run an ethernet cable direct from the AirPort Express to my Mac.

I've since sent it in for repairs: it was still dropping the Internet connection every few days (the 'g' unit it replaced was fine): local traffic was fine, cable modem was fine, but nothing was getting out.



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