Entourage 2008 sync email address labeled incorrectly

May 13, '08 07:30:00AM

Contributed by: louis24x7

The other day I was checking my Contacts list inside Entourage 2008 and saw that a lot of the email addresses were labeled incorrectly. I primarily enter my contact information from within Address Book and I let it sync with my Exchange server.

The problems:

  1. If you enter an email address in Address Book and label it as Work email, it will be resolved as "Other" type of email inside Entourage (Exchange).
  2. If you enter the email address from Entourage and label it as Work email, it will be resolved as "Home" type of email inside Address Book.
The solution:

Go into Address Book's Preferences and uncheck the check box next to Synchronize with Exchange. This will make Address Book to not upload the information into Exchange. Next, go into Entourage's Preferences » Sync Services, and check the box for Synchronize contacts with Address Book and .Mac. This will make Entourage do a pull of the data from either Address Book and .Mac.

This solution leads to another problem: My Exchange Address Book will not synch up unless I run Entourage. But this is one I can live with, since I care about the data inside my iPhone the most, and whenever I make changes, it is either inside my iPhone, Entourage, or from Address book where I have Entourage installed.

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