Submit Hint Search The Forums LinksStatsPollsHeadlinesRSS
14,000 hints and counting!

A simple fix for broken Mail.app rules Apps
Some people have been having problems with the Mail.app rules in Leopard. Mail filtering rules somehow don't seem to be working the way they should. I opened a file in ~/Library/Mail called MessageRules.plist. This file contains all the rules you've created, as well as the Apple-provided rules (eg. junk mail rules and News from Apple). What I noticed was that this file also contained very old rules that I had created, but were not visible in the rules list in Mail.app.

My hunch was that the file had become corrupt. So I removed it, as well as MessageRules.plist.backup in that same directory, and restarted Mail. I made some new rules and they worked. I actually think this issue may have started before I upgraded to Leopard, so it's worth a shot in Tiger as well.

Unfortunately, now you need to recreate all your Mail rules.
    •    
  • Currently 1.00 / 5
  • 1
  • 2
  • 3
  • 4
  • 5
  (1 vote cast)
 
[17,229 views]  

A simple fix for broken Mail.app rules | 4 comments | Create New Account
Click here to return to the 'A simple fix for broken Mail.app rules' hint
The following comments are owned by whoever posted them. This site is not responsible for what they say.
A simple fix for broken Mail.app rules
Authored by: dMacGuy on Dec 28, '07 11:16:17AM

This is the first post I've seen that offered any real help with this issue, which I too suffer from. Hopefully I can get it to work.

I tried following the steps recommended, but something really strange happened ... my Rules came back after deleting them and the mail rules plist and the plist back up and emptying the trash and restarting Mail.

Any clue as to what might be happening?



[ Reply to This | # ]
A simple fix for broken Mail.app rules
Authored by: dickiedyce on Dec 29, '07 02:34:21AM

Do you have .Mac syncing turned on? In which case make sure you aren't re-syncing your old rules back.



[ Reply to This | # ]
A simple fix for broken Mail.app rules
Authored by: Pedro Estarque on Dec 29, '07 07:16:33AM

Did you quit Mail.app before removing the plist file ? If not, I think Mail.app will recreate it as it was.



[ Reply to This | # ]
A simple fix for broken Mail.app rules
Authored by: ggallag on Jan 01, '08 03:52:40AM

Thank you, thank you, thank you ... this has been an issue for me for months. Your fix worked perfectly, many thanks!



[ Reply to This | # ]