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Another possible fix for Parallels 3.0 upgrade problems Apps
I was having problems with upgrading an existing virtual machine's Parallels Tools to Parallels 3.0 -- the process would simply hang. When I looked in My Computer, I noticed that the CD-ROM device was not shown at all. When I right-clicked on My Computer and selected Properties » Hardware » Device Manager, I saw the Virtual CD-ROM listed with an exclamation point, i.e. malfunctioning. I tried to update the driver, but that failed.

What worked was to simply delete the CD-ROM device inside the Device Manager, then reboot the virtual machine. When it came back up, the Parallels Tools started installing automatically,

[robg adds: Another possible fix is listed in this hint.]
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Another possible fix for Parallels 3.0 upgrade problems | 2 comments | Create New Account
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Another possible fix for Parallels 3.0 upgrade problems
Authored by: Angus on Jun 18, '07 10:11:31AM

Thanks for the hint. I was hoping it would fix my problem, but I see that Parallels can see the setup program, it's just crashing with an error code -6001.



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Another possible fix for Parallels 3.0 upgrade problems
Authored by: Angus on Jul 14, '07 01:32:12AM

I'm stuck with the 6001 error as well. Let me know if you get past it.



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