Fix a QuickTime logo issue with Real Player in Safari

May 09, '07 07:30:00AM

Contributed by: llee

If QuickTime logos containing a question mark appear in Safari after installing the latest version of RealPlayer for Mac OS X, examine the preferences file for the QuickTime internet plug-in (com.apple.quicktime.plugin.preferences.plist) in the user's Preferences folder for repeated occurrences of the qt and mov strings in the the WebPluginExtensions array of the video/quicktime key. Remove repeated string values and relaunch Safari, and the problem should be fixed.

Read on for a detailed example...

Here's what the 'bad' file may look like:

<key>video/quicktime</key>
        <dict>
            <key>WebPluginExtensions</key>
            <array>
                <string>mov</string>
                <string>qt</string>
                <string>mov</string>
                <string>qt</string>
                <string>mqv</string>
            </array>
            <key>WebPluginTypeDescription</key>
            <string>QuickTime Movie</string>
            <key>WebPluginTypeEnabled</key>
            <true/>
        </dict>
Change that to:
<key>video/quicktime</key>
        <dict>
            <key>WebPluginExtensions</key>
            <array>
                <string>mov</string>
                <string>qt</string>
                <string>mqv</string>
            </array>
            <key>WebPluginTypeDescription</key>
            <string>QuickTime Movie</string>
            <key>WebPluginTypeEnabled</key>
            <true/>
        </dict>
[robg adds: I haven't tested this one, as I don't use Real Player.]

Comments (1)


Mac OS X Hints
http://hints.macworld.com/article.php?story=20070507110113188