Submit Hint Search The Forums LinksStatsPollsHeadlinesRSS
14,000 hints and counting!

Fix a QuickTime logo issue with Real Player in Safari Web Browsers
If QuickTime logos containing a question mark appear in Safari after installing the latest version of RealPlayer for Mac OS X, examine the preferences file for the QuickTime internet plug-in (com.apple.quicktime.plugin.preferences.plist) in the user's Preferences folder for repeated occurrences of the qt and mov strings in the the WebPluginExtensions array of the video/quicktime key. Remove repeated string values and relaunch Safari, and the problem should be fixed.

Read on for a detailed example...

Here's what the 'bad' file may look like:
<key>video/quicktime</key>
        <dict>
            <key>WebPluginExtensions</key>
            <array>
                <string>mov</string>
                <string>qt</string>
                <string>mov</string>
                <string>qt</string>
                <string>mqv</string>
            </array>
            <key>WebPluginTypeDescription</key>
            <string>QuickTime Movie</string>
            <key>WebPluginTypeEnabled</key>
            <true/>
        </dict>
Change that to:
<key>video/quicktime</key>
        <dict>
            <key>WebPluginExtensions</key>
            <array>
                <string>mov</string>
                <string>qt</string>
                <string>mqv</string>
            </array>
            <key>WebPluginTypeDescription</key>
            <string>QuickTime Movie</string>
            <key>WebPluginTypeEnabled</key>
            <true/>
        </dict>
[robg adds: I haven't tested this one, as I don't use Real Player.]
    •    
  • Currently 2.50 / 5
  You rated: 4 / 5 (2 votes cast)
 
[9,485 views]  

Fix a QuickTime logo issue with Real Player in Safari | 1 comments | Create New Account
Click here to return to the 'Fix a QuickTime logo issue with Real Player in Safari' hint
The following comments are owned by whoever posted them. This site is not responsible for what they say.
Fix a QuickTime logo issue with Real Player in Safari
Authored by: offline on May 20, '07 08:58:30AM

This solved an Issue Apple Support couldn't resolve. Thanks a bunch.
<I should have known not to trust Real Player...>



[ Reply to This | # ]