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Epson Stylus Photo R2400 and glossy paper options bug Printers
New owners of Epson's Stylus Photo R2400 may not be aware that there are two types of black ink available for this printer: Matte and Photo. If you have the Matte ink cartridge installed, you will not have access to the Glossy paper choices (because Matte ink on glossy paper would not produce a quality print).

However, there is more madness to this method than you might expect. There's also a bug in the Epson driver software (for Tiger, at least) that prevents the printer from communicating the change in the cartridge back to the driver so, even though you have the correct ink installed, the Glossy paper options are still unavailable to choose.

The solution is to launch the Epson Printer Utility, click the Ink Levels button to show the eight cartridges and their respective ink levels, and then click on the black ink cartridge, so that it displays its information in the window. You'll note that it will show the correct information for that cartridge. When you quit the Printer Utility, calling up the Print dialog will now permit you to choose the Glossy paper.

(I'll note that both parts of this hint came from a number of Google searches to rectify the problem for a client.)
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Epson Stylus Photo R2400 and glossy paper options bug
Authored by: ricklepage on Apr 16, '07 12:22:39PM

I have found that it's easier to create two 'versions' of the printer with the Printer Setup Utility: one for glossy inks, and one for matte inks. Then, when I switch the cartridge, I make sure I switch the printer in Print Center.

A bit more work, yes, but less than trying to remember every time I go back to make a print. (Swapping inks wastes so much ink that you really have to need to make the change, unfortunately.)

I'll note that this approach doesn't always work - I have still had to reset everything at least once, which is a real drag.



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Epson Stylus Photo R2400 and glossy paper options bug
Authored by: Phisheye on Apr 18, '07 07:46:59AM

My problem is when I go to print utility, select the printer and the utility button is greyed out. I was working fine but now if I change the black cartriges my paper options don't change. Any suggestions?

Thanks



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Epson Stylus Photo R2400 and glossy paper options bug
Authored by: bengrain on May 26, '07 08:46:54AM

I had the same problem... despite changing the cart, the paper options wouldn't change in Photoshop.

My solution (albeit 'clunky') is to attempt a print onto one of the matte paper options at which point you'll be informed that the ink config doesn't match the chosen media... when you back to select the paper - all the glossy options are there.

hope this helps



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Epson Stylus Photo R2400 and glossy paper options bug
Authored by: mculshaw on Sep 16, '07 06:59:57AM

once the epson driver is installed

you need to add another copy of the printer drive by....

open printer utiltiy in applications/utility
click add button
select 'stylus photo r2400'
and print using 'epson stylus photo r2400 v3016.103' or similar
press add
delete the old previous printer

once this is complete, you will be able to select the printer in the list, click the "show info' button and click the 'installable options' and there you will be able to select either the matt or photo cartridge.



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