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See iChat images sent by Windows AIM users Apps
My brother was trying to get iTunes 7 running properly on his PC and asked me for some help via iChat (AIM on the Windows side). He sent me a screenshot from his PC, but instead of seeing the actual image in iChat, all I saw was the blank icon as seen at right.

After a bit of experimentation, I figured out the relatively easy (but annoying) workaround needed to view his screenshot. Drag the image out of iChat onto your desktop (or other convenient location). The result will be a file named (I believe; this is from memory) *UNTITLED* or something like that, with the same blank icon. To make the image viewable, all you need to do is rename it, and add .bmp at the end of the name. The .bmp extension means bitmap, which is the image format that Windows uses when you take a screenshot.

After changing the name, you can view the image in Preview (or any other app that will display .bmp files).

Note that this doesn't happen for me with all PC users -- sometimes screen caps come through perfectly within iChat. I have no idea as to what causes one behavior versus the other...
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See iChat images sent by Windows AIM users
Authored by: lunarobverse on Sep 21, '06 11:37:45AM
I would guess that some users have "Hide file type extensions for known file types" turned on, so that when they send a screenshot it strips the .BMP extension from the file as it sends it.

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See iChat images sent by Windows AIM users
Authored by: boult on Sep 21, '06 04:14:32PM

who? the windows users?



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See iChat images sent by Windows AIM users
Authored by: lunarobverse on Sep 22, '06 08:31:59AM

Yes, the people on the Windows boxes.



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See iChat images sent by Windows AIM users
Authored by: JKT on Sep 21, '06 04:45:06PM

Rather than going through the rigamarole of downloading the file to the desktop and renaming it, doesn't command-option dragging the icon to Preview to force it to try and open the file work?

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See iChat images sent by Windows AIM users
Authored by: SuitCase on Sep 21, '06 06:36:25PM

This is a braindead behaviour of pre-Triton AIM for Windows, where if a user copies and pastes an image, it will be sent as a BMP-encoded file with the *noname* filename. Works fine if you're using AIM on Windows (albeit it's very slow, BMP is not a compact format), but it is just as stupid that Apple don't support it. For what it's worth, Triton fixes this issue and converts to PNG (I believe) on-the-fly sort of like iChat will convert pasted images to JPG.

Chax sort of fixes this issue. Double-clicking on the icon will open it in Preview, but there is a bug where you recieve more than one of them, in which case it only opens the first. To avoid all this? Try and get your friends to drag files into the window rather than copy\paste the image data when they can. iChat handles that just fine, and it's only when the paste command is used that this behaviour appears.



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