10.4: Cisco VPN Client causes MacPro kernel panics

Sep 28, '06 07:30:06AM

Contributed by: Anonymous

After purchasing a brand new MacPro recently, I began to install a number of third party applications. After doing some system updates that forced me to shut down, I started to receive a generic kernel panic error "You must shut down your computer," and had to force a shut down with the power button.

This happened on all the accounts on my system, but did not happen during restarts or after a Safe Boot. I searched through the logs and found a lot of references to the Cisco VPN client right before the crash. After uninstalling the Cisco VPN client, the shut down crashes stopped, so it would appear that the Cisco VPN client was the culprit.

I was unable to find anything on the Cisco site about this nor in the MacOSXHints forums so I hope this might help anyone experiencing the same issue.

[robg adds: From this thread on the Apple Discussions site, it appears this is a known issue and that Cisco is aware of the problem. It seems they must rewrite their code for the 64bit machines, so a fix may not be quickly forthcoming.]

Comments (18)


Mac OS X Hints
http://hints.macworld.com/article.php?story=20060920100339745