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Troubleshooting Get Album Artwork in iTunes 7 Apps
I was quite excited to try the new Get Album Artwork feature in iTunes 7. Unfortunately, it may not be as simple as a click. I have about 140 albums in my collection and, after the few minutes it took for iTunes to review my library and download the images, I found that there were still many gaps. Of course the music store doesn't hold every album in the world, but I found at least 20 albums that it should have grabbed the art for, but didn't.

After some further sleuthing, I discovered that the culprit may go beyond simple spelling mistakes made by myself or others (I get CD info from CDDB). It appears that inconstancies between my info and Apple's, such as genre or year of release, may make a difference.

So the tip is, if you have an album that you know is available in the store, but you can't seem to get the art to download, adjust your settings in the song's Get Info (Command-I) panel. You can compare what Apple has by selecting the album in the music store and looking to the right of the cover image. The area around the cover image in the store has most of the information you might need to adjust -- Group, Album, Genre, Copyright/Release Year.
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Troubleshooting Get Album Artwork in iTunes 7
Authored by: wkolean on Sep 15, '06 11:44:30AM

You can also select a song in the iTunes store use Get Info to see how Apple has the fields filled out. I had trouble getting the artwork for soundtracks, until I descovered that if the Get Info for the first song on the album matches the Get Info for the song on iTunes, then the album cover will download. Often times it means changing the true name of the song's Artist to Various Artists



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Troubleshooting Get Album Artwork in iTunes 7
Authored by: vocaro on Sep 17, '06 09:57:14PM

I discovered that the culprit may go beyond simple spelling mistakes made by myself or others (I get CD info from CDDB). It appears that inconstancies...

How ironic.



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Troubleshooting Get Album Artwork in iTunes 7
Authored by: drcox on Sep 18, '06 10:51:05AM

I found a very common error was extra whitespace at the end of an artist or album name. Cleared up many download problems.



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Troubleshooting Get Album Artwork in iTunes 7
Authored by: jimeh on Sep 19, '06 09:16:03AM

no offense, but you're quite so wrong... generas, and so on doesn't have anything to do with it, cause the only information itunes sends to the server is artist name, and album name, via standard http no less... do some packet sniffing and you'll see my friend ;)

...the reason for why some albums didn't get artwork, is most likely simply cause the server timed out and died, how many people world over do you think requested artwork during those few first days? how many http requests does that become in the course of a few hours or a few days? well, with my own library, it'd be somewhere around 500-700 album cover requests... and thats me alone, how many itunes users is there out there? ;) i dare almost not think about it, but my guess is at least a few billion requests within the first 6-24 hours... heh



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Troubleshooting Get Album Artwork in iTunes 7
Authored by: buddha001 on Sep 19, '06 06:32:35PM

jimeh, I totally agree with your theory on the several thousands if not millions of hits the apple server took in the first 48 hours. And while packed sniffing is far beyond my abilities, I feel this hint still has some merit. I had several albums that I attempted to download individual covers for over the course of a few days. Every time, as soon as I changed info, say dance to electronic, the album artwork would upload.



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Troubleshooting Get Album Artwork in iTunes 7
Authored by: biggdaddy04 on Feb 10, '10 01:15:15AM

i know how to read, but maybe i'm just itunes illiterate. i still cant figure out how to properly get my artwork added on. would someone be able to help me??



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