10.4: Fix Word save issues on SMB-mounted Homes
Jun 29, '06 07:30:00AM
Contributed by: Anonymous
I'm sure many of you have been plauged by MS Word file saves and Networked Home directories. Briefly, the problem is that the user will get an error message that states "Word cannot save this document due to a naming or permissions error on the destination volume" (the first save will work; subsequent save will show the error). Up until now, there have been a few suggestions for fixes with Tiger:
- Create a .TemporaryItems folder at the root of the Automounted Home Directory, as in this hint.
- Make sure ~/Library -> Caches -> TemporaryItems is located on the same volumes as the Home directory (only needed if ~/Library/Caches are symlinked locally.)
- Set certain preferences in Word.
I believe these fixes, and the numerous suggestions available on the Internet, have been for AFP-mounted network Home directories, and have been a fixed issue since 10.4.3 and/or 10.4.6.
However in our environment, we use SMB-mounted network Home directories, and Apple's SMB client seems to have some issues. Here are two variations on a fix that worked for us:
- Where ~/Library/Caches are symlinked to the local HD:
There must be a .TemporaryItems at the root of the Network HomeDir. In the .TemporaryItems folder are folders by the name of folders.{uid} (i.e. folders.1492482). This folder should be symlinked to the local hard drive. Symlinking that folder to the same directory as the local caches folder seems to work well.
- Where ~/Library/Caches are stored on the Network Home Dir:
There must be a .TemporaryItems at the root of the Network HomeDir. In the .TemporaryItems folder are folders by the name of name of folders.{uid} (i.e. folders.1492482). This folder should be symlinked to somewhere in the User's directory. Symlinking that folder to the ~/Library -> Caches -> TemporaryItems seems to work well.
These fixes worked for us...
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