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A workaround for a Palm Bluetooth HotSync error PDAs etc.
I have a Palm Treo 650 that I HotSync with my Powerbook over Bluetooth (using MissingSync). When I initiate a HotSync from the Treo, however, I get the following error message:

Unable to initiate HotSync operation because the port is in use by another application.

One solution seems to be a system restart, but the problem re-appears after the first Bluetooth HotSync. The only other solution I've found is to open the Bluetooth System Preferences Pane, and toggle between the Settings and Devices tabs while the Bluetooth connection is attempting to connect. (I came across this solution in a forum somewhere). This second solution is a little annoying to do manually, so I wrote the following AppleScript to automate the process. It is adapted from the script in this hint.
tell application "System Preferences"
  activate
end tell
tell application "System Events"
  tell process "System Preferences"
    click the menu item "Bluetooth" of the menu "View" of menu bar 1
    delay 2
    click the radio button "Settings" of the ¬
     first tab group of window "Bluetooth"
    click the radio button "Devices" of the ¬
     first tab group of window "Bluetooth"
    delay 2
  end tell
end tell
tell application "System Preferences"
	quit
end tell
After initiating a HotSync from the Treo, simply invoke the script. I use Butler, and assigned a keyboard shortcut to launch the script. Note that you must have enabled access for assistive devices in the Universal Access System Preferences pane, as this script relies on System Events.

I would be interested to know if there is a more straightforward solution to this problem.
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Thank you! Thank you! Thank you!
Authored by: the_webmaestro on Jun 01, '06 11:20:23AM
Did I mention, "Thank you!?" I've been trying and trying for ages to get it to work... Now all I need is to get Dial-Up Networking to work w my Treo 650 and Sprint PCS (I've tried numerous steps on the 'net & haven't been successful yet...).

Here're a few links I've tried:

http://blogs.zdnet.com/Apple/index.php?p=156
http://www.taniwha.org.uk/gprs.html
http://vocaro.com/trevor/treo-dun/

I'm using 1.1.3 now, but I haven't been successful using 1.1.2 or pre 1.1.2...

---
Father of Jeremy Logan

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A workaround for a Palm Bluetooth HotSync error
Authored by: rbrakes on Jun 02, '06 08:20:15AM

Having been plagued by the same problem, I've found that simply clicking the 'Configure' button in the 'Devices' tab does the same thing. Usually, it only takes one try. However, you must hear the chimes on the Treo 650 to know that it worked. Sometimes, I have to hit 'Configure' twice. :-/



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A workaround for a Palm Bluetooth HotSync error
Authored by: haralds on Jun 02, '06 01:50:40PM

I ran into a similar issue with the same error message, but it was caused by my BT Treo keyboard driver, which turns itself on after resets.

This caused a lot of pain, since I suspected my new MacBook Pro to be the culprit...



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Also Twiddle Bluetooth on the Palm
Authored by: bill_mcgonigle on Jun 04, '06 10:06:43PM

I use my 650 for DUN, and get the same message from Internet Connect sometimes. I've found turning BT on and off in the BT pref on the 650 then turning DUN back on to work each time I've tried it.

I'd like to know what's really happening here so I can permanently avoid it.



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A workaround for a Palm Bluetooth HotSync error
Authored by: calbruin on Jun 20, '06 04:27:08PM
Still does not work

I followed the instructions with using the Applescript. I attempted running the Applescript (1) before pressing HotSync on my Treo 650, (2) immediately after I pressing HotSync on my Treo 650, and (3) during i.e. 5-8 seconds after pressing HotSync on my Treo 650 but still the same error message appeared.

I attempted manually doing it myself at all three different times (before, during, and after) pressing HotSync on my Treo 650. Same error message.

I read what another wrote and pressed "Configured" at all three different times (before, during, and after) pressing HotSync on my Treo 650. Same error message.

For me, the problem persists.

A few months ago I discovered this problem when I upgraded to 10.4.6 on my desktop Mac. Point of information, I had upgraded my Mac laptop to 10.4.5 on some previous date.

Reading on more than one forum elsewhere about this Treo-Hotsync-Mac problem existed for all versions of Tiger post 10.4.3, I re-installed Tiger 10.4 from my DVD onto my Mac desktop. Then upgraded to 10.4.3. Problem solved.

But I want and need to use an application that I paid for that is authorised for use on my Mac laptop currently running 10.4.5 (I have not dared to update since discovery of the problem) that depends upon using Treo 650 communicating via Bluetooth.

I want to downgrade from 10.4.5 to 10.4.3 either on my Mac laptop so I can clone my laptop harddrive onto my desktop harddrive so that I can use the authorised application resigetered on my laptop.

Point of information: I purchased a version that is long out of date and according to the application source web site, I would need to purchased the new updated version because they no longer support the old version that I use.

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A workaround for a Palm Bluetooth HotSync error
Authored by: calbruin on Jun 20, '06 11:40:45PM
My resolution:

Update from my previous post.

I googled for some discussions I missed in a previous searching for a solution.

Then I came across this.
http://discussion.treocentral.com/showthread.php?t=85289&highlight=10.4.6

I tried and failed.
I searched online again for another possible solution when I came across this.
http://forums.oracle.com/forums/message.jspa?messageID=959307

Evidently, I forgot to enable my iSync. Now I am able to HotSync my Treo 650 using Tiger 10.4.6

I hope this helps others.

[ Reply to This | # ]
A workaround for a Palm Bluetooth HotSync error
Authored by: calbruin on Jun 21, '06 10:02:57AM
Oops, I forgot to mention one more vital aid.

First, you must delete, trash the old palm preferences.

Make sure no Palm software (or iSync) is running on the Mac.
In user/Library/Preferences/ByHost/, trash all com.palm.* files.
In user/Library/Preferences, trash all com.palm.* files (should be 1).
In System Preferences (the app), under 'Bluetooth,' make sure your computer is 'Discoverable' (box checked) in the 'Settings' tab.
In the 'Sharing' tab, make sure the 'Bluetooth-PDA-Sync' service has the 'On' box checked (mine wasn't!). Select the service name. On the right, there is a dropdown box for 'Type:' - make sure that is set to 'RS-232' - not Modem.
Exit Bluetooth prefs, saving all changes if it asks you to.
At that point, you should be able to go to HotSync manager and enable Bluetooth-PDA-Sync sync method and enable connections. Then go to your Treo, enable Bluetooth, and initiate a HotSync. It should work.

(these instructions I obtained from here
http://www.sharp-tools.net/archives/000365.html)

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A workaround for a Palm Bluetooth HotSync error
Authored by: petusky on Jul 05, '06 09:46:29AM
I had a similar problem with my Tungsten T5. (Same symptoms). I was able to get a software update from the palm website (generically titled "Tungsten T5 Update v1.1), that fixed it. It was under Support Downloads (www.palm.com/us/support/downloads). I should warn you, however, that installing the software update was a bit tricky. Most importantly, in the process of installing, the update caused my Tungsten T5 to freeze up twice (the first time, with the message "Fatal Error", the second time with "Reset"). In each case, I did a hard reset. I had to relaunch the update file after the hard reset.

Hopefully you can find similar support from Palm! Good luck!

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A workaround for a Palm Bluetooth HotSync error
Authored by: chull on Jul 27, '06 03:06:16PM

I tried "Set up Bluetooth device" and that seemed to work. I had an additional symptom that a "pass key" dialog kept popping up on both my Mac and Treo 700

You might try this...

* Go to Bluetooth drop down and select "Set up Bloetooth device"
* Make sure the phone display is on during this process, else it can't be discovered.
* Select the phone once it appears in the list. You will then see "Gathering information about your device" Click Continue

* The next screen you should see will request you to enter a 6 digit key on the phone side. The phone screen should have a dialog box up asking you to enter that number. This will pair the phone with the MAc. You need to do it within a few seconds, else you will get an error on the Mac side.
* You will be given the option to link Macside functionality (Access the Internet with your phone's data

connection). Uncheck all. Click Continue

After that, you should be all set.

The next Hotsync won't ask for a key and should just work. It has worked several times in a row.

Mac OS-X 10.4.7
Palm Desktop 4.2.2
MacBook Pro
Treo 700p

Best of luck;
-Chris
chris@chrishull.com



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A workaround for a Palm Bluetooth HotSync error
Authored by: jgraybeal on Aug 29, '06 10:49:50AM

This last hint did the magic for me, I had moved all my files to a new computer and couldn't connect. Thank you!

But note: not all phones will get the prompt described by "You will be given the option to link Macside functionality (Access the Internet with your phone's data connection". Mine didn't, but the hint still worked.



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