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Prevent Disk Utility's 'Lost Connection' in 10.3.9 Apps
There is a bug in Mac OS Panther 10.3.x and iTunes 6.0x that will prevent Disk Utility from repairing permissions. When you try to repair permissions, it will stop with a "Lost Connection" error. To fix this problem, simply remove the iTunes reciepts from the /Library/Receipts folder. Once removed, you should be able to perform repair permissions withtout any problems. Hope this helps, it took me several hours to figure out.

[robg adds: I did a bit of search work to try to confirm this one, and found this thread on the MacFixIt forums. In there, it states that what you want to remove are any older (pre-6.0.2) iTunes receipts folders. I have not tested this one myself.]
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Prevent Disk Utility's 'Lost Connection' in 10.3.9 | 10 comments | Create New Account
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Prevent Disk Utility's 'Lost Connection' in 10.3.9
Authored by: Jonas Lundberg on Feb 14, '06 08:28:41AM

Another solution (if you are running a PPC Mac at least) is to remove the Intel binary from iTunes using something like "TrimTheFat" <http://macupdate.com/info.php/id/20404>.



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Prevent Disk Utility's 'Lost Connection' in 10.3.9
Authored by: gjw on Feb 15, '06 08:00:32AM

Ah, but if you're not on a PPC Mac, I'd think the odds are very low that you're running 10.3.9. ;)

Greg (author of TrimTheFat)



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Prevent Disk Utility's 'Lost Connection' in 10.3.9
Authored by: jacobolus on Feb 15, '06 05:12:32PM

ARE running



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Prevent Disk Utility's 'Lost Connection' in 10.3.9
Authored by: graf on Feb 22, '06 11:15:05AM

Just to quick post to say I solved this problem the same way (although I used the built in "lipo" console command to trim the Intel code out of iTunes).



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Prevent Disk Utility's 'Lost Connection' in 10.3.9
Authored by: gregcaz on Feb 14, '06 11:31:10AM

I fixed the problem by just reinstalling the 10.3.9 Combo Update.



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Prevent Disk Utility's 'Lost Connection' in 10.3.9
Authored by: Morhel on Feb 14, '06 04:43:02PM

Had The same problem for several months after up dating iTune to 6.02. Follow your suggestion to a tee. Went to the Library/Receipts folder, trashed the previous iTune receipts. Booted my Disk Utillty and watched it repair the permissions without any problems. Thanks



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AppleCare
Authored by: piper on Feb 14, '06 06:42:45PM

I was given this instruction once from an AppleCare tech a couple weeks ago. It didn't solve my particular problem, but the tech explained to me that this can solve a very specific problem that they have encountered. I meant to post it on MacOSXHints.com but I completely forgot about it. Interesting to see posted, though.

-piper



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iTunes receipts
Authored by: erikv11 on Feb 14, '06 09:47:59PM

Just a "me too" if anyone is curious: I removed the older iTunes receipts, and the ability of DiskUtility to work was instantly restored.

Amazing - I came here expecting to have to duig through the fora, and my question/problem was the hint at the top of the page. Great site.



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iTunes receipts
Authored by: genericuser on Feb 15, '06 02:07:44PM

kind of a quirky fix, eh? any reason in particular why this works?



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iTunes receipts
Authored by: ms_t_rie on Feb 15, '06 03:35:19PM

I was reading up on this when the problem surfaced on my system, and if I'm not mistaken, Repairing Permissions only looks at the apps that are in the Receipts folder for comparison, what's in Receipts tells DU what the permissions are supposed to be. Remove the reference from Receipts and Disk Utility won't be comparing the app to anything.

In the case of iTunes, you could also just move it somewhere else, run DU and move it back also, (I had tried that once) and also get it to finish, simply because it fails to find iTunes when it checks Receipts :)



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