10.4: Avoid an Office 2004 save problem

Dec 01, '05 06:30:00AM

Contributed by: jtoher

Tiger only hintThe new version of Word has a problem when saving documents to network folders. Users with network home directories have a problem with Save or Autosave from Word 2004 11.2 (Office Service Pack 2) on OSX 10.4.2, and see an error message saying "Word cannot save this document due to a naming or permissions error on the destination volume." The first attempt to save succeeds; subsequent attempts to save, or autosave, will fail with the above error message.

The fault occurs unless a folder called .TemporaryItems has been created at the root level of any mounted volume containing the saved file; so if the user's home directory is contained in an AFP share called Homes, then there has to be a directory called .TemporaryItems in the Homes folder on the server. If the home directory is on another local volume called UserData, there has to be a directory called .TemporaryItems at the root of that volume.

Since .TemporaryItems is a dot file, it will not be visible in the Finder. When the application is able to create this .TemporaryItems directory, it is world writable and sticky. For improved security, as long as all users are in a common group like "staff," then the folder can be restricted to writing by the group instead.

$ cd /path/to/volume/or/sharepoint
$ sudo mkdir .TemporaryItems
$ chgrp staff .TemporaryItems
$ chmod 1770 .TemporaryItems
This seems to fix the problem, not just for Word, but PowerPoint and the other Office apps.

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