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10.4: Use Retrospect Express update on an OEM drive Apps
Tiger only hintI recently bought my son a Maxtor "OneTouch" drive to use to back up his iBook. One of the many great features of this drive is the inclusion of Retrospect Express. To my dismay, the version on the included install CD crashed every time I tried to run it -- it's not the Tiger-compatible version, it seems. So I downloaded the new, Tiger-compatible, version from Dantz's web site and it ran fine --- except it wanted the license number entered before you could do anything. I obviously didn't have the license number, since I couldn't get it from the CD version, which installed but wouldn't run.

The fix turned out to be pretty simple, although it took me quite a while to figure it out. On the install CD, there is a file called OEM.INI which contains the licensing information for the version of Retrospect included with the drive. All you need to do is copy this file into the Tiger-compatible application package that you have downloaded, and you're set. Hope this helps someone else.

[robg adds: As best as I can tell from Dantz's web site, this is a perfectly valid thing to do -- the Tiger update for Retrospect Express is a free download on the above-linked page...]
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10.4: Use Retrospect Express update on an OEM drive | 2 comments | Create New Account
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10.4: Use Retrospect Express update on an OEM drive
Authored by: Delivery_Guy on Sep 09, '05 11:34:41AM
You can also look here for a patch from Dantz that fixes this issue. You need to have already downloaded and installed the 6.0.212 update, which you can also get from Dantz.
If that link doesn't work, just search for "Maxtor Express 6.0.212 License Code fix" in the Dantz knowledge base. I wish Maxtor would have some sort of link to this.

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10.4: Use Retrospect Express update on an OEM drive
Authored by: stodieck on Dec 07, '05 06:01:30AM

Maxtor's current advice is to install version 6.1 . . . . but this does not fix the problem.

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