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How to completely uninstall Symantec products Apps
Symantec does not support Norton SystemWorks or Utilities on Tiger, and they never will. From their site:
Currently, the following products are compatible with Mac OS X 10.4 (code named Tiger): Norton AntiVirus for Macintosh 10.0 Norton Personal Firewall for Macintosh 3.0.3 Norton SystemWorks and Norton Utilities will not be updated for compatibility with Mac OS X 10.4.
If you thought that running the regular uninstaller for your Norton program would actually uninstall everything, then you thought wrong. I thought that I had uninstalled all of the SystemWorks 3.0 components, but it turns out that the uninstaller didn't take everything away. Not only that, but when I updated from 2.0 to 3.0 (a while back), some old and obsolete files that were installed by 2.0 were just left in place.

There are files left behind all over your hard drive. Including (Symantec) KEXT files in your /System/Library/ folder. A KEXT file is a kernel extension, something that operates at the lowest level of the OS (and bugs in such code can reduce system stability). Do you want reduced stability from a program that you thought you had uninstalled? Very messy; not very nice. Thankfully, Symantec does supply a much more thorough uninstaller.

Go to the support page for Norton SystemWorks, and then use the search phrase NortonUninstall removal utility. Make sure to please read the warnings in the linked page before using the provided program -- this program will uninstall all Symantec stuff, both retail and beta.
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How to completely uninstall Symantec products
Authored by: larkost on Aug 22, '05 01:49:52PM

Norton AntiVirus 10 explicitly supports MacOS 10.4. I am using it on a number of 10.4.2 installs and am happy with it.

As to the rest of the Norton products: why in the world would you be using them. They have caused more problems then they have solved since MacOS 9. There is a reason they were discontinued.



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How to completely uninstall Symantec products
Authored by: deleted_user18 on Aug 22, '05 02:17:39PM

ClamAV and ClamAVX are better products and free. They don't mess around with kernel extensions and they never break your system as Symantec products do with every update of OS X.



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Prevention is better than cure
Authored by: Helios on Aug 22, '05 02:07:29PM

Best way to remove it's dregg is to never install it :-)

It's worked wonders for me.




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People still install Norton products?
Authored by: Lectrick on Aug 22, '05 04:32:34PM

Those poor Mac users must have missed the memo. Norton Utilities had its glory days back during OS 7/8/9. Although OS X generally needs a lot less babysitting.

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In /dev/null, no one can hear you scream



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People still install Norton products?
Authored by: Watchful on Aug 22, '05 04:59:59PM

When I switched to Macintosh a year ago, I was sure that I needed Norton System Works... boy was that a mistake. Suddenly my fast Macintosh Powerbook turned into an unstable slug. Whew. Now you can't pay me enough money to touch a Symantec box with a 10 foot pool



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That goes for EVERYONE
Authored by: FiremanAndy on Aug 22, '05 05:19:14PM

I have always hated Norton since the days of OS 9 when it managed to CAUSE datal loss and hard drive crashes for me. I recently was helping a PeeCee friend figure out why they couldn't connect to their wireless network no matter what. Finally turned off all Symantec/Norton crap and BAM, everything works great. I advised a full uninstall and a switch to AVG. I hate Norton/Symantec. One of the worst computer products I've ever seen.

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Why 'plate of shrimp'?
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How to completely uninstall Symantec products
Authored by: TigerKR on Aug 22, '05 08:01:45PM

I am responsible for this hint. I must not have been logged in at the time of submission.

The Norton Utilities were great through Mac OS 9 for all of the computers I administered. I used them on dozens of computers and they kept the computers working with no downtime.

Now Norton Utilities is discontinued, and Mac OS X appears to be much more responsible regarding its filesystem.

I guess if I need a suite to replace what Norton Utilities did, I think I would look into Drive Genius:

http://www.prosofteng.com/products/drive_genius_info.php

Drive Genius just got a very favorable review and recommendation over on macfixit:

http://www.macfixit.com/article.php?story=20050710234551683

And no, Disk Warrior does not do everything that Norton Utilities did. It may be the best at what it does (directory repair and optimization), but it is still a one-trick pony, and not an Utilities suite.



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Unable to download "uninstall Symantec products"
Authored by: Biorichard on Aug 29, '05 05:29:56AM

I too am unable to download the file. Is there an alternate URL?
Or - to second the request - please can you post the file?

My problems are:
Ever since I updated to 10.3.9
I get upon startup following error messages:
Unable to load Norton Privacy Control extension
Norton Personal Firewall error (Kernel extension not launched)
Norton AntiVirus Error.

Updating to 10.4.2 changed nothing here.

At this stage I would simply like to uninstall, but the uninstaller provided by Norton with the software returns an error and does not do anything.

Thanks for any help or information.
Richard



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Unable to download "uninstall Symantec products"
Authored by: TigerKR on Aug 29, '05 09:11:46AM
Link

Alt Link

Scroll 2/3 down the page and the file download link is there. I was able to re-download it from that link, so hopefully, you should too.



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still unable to download "uninstall Symantec products"
Authored by: Biorichard on Aug 29, '05 12:25:00PM

sorry - I do not know what I am doing wrong
when I try to download I get the error message:
550 /misc/consumer/mac/NortonUninstall.sit: Not a directory

please help
Richard



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still unable to download "uninstall Symantec products"
Authored by: TigerKR on Aug 29, '05 08:44:02PM

Are you running firewall software? Try turning it off temporarily.

What program are you using to download the file? Try Transmit:

http://www.panic.com/transmit/

and then paste this link into transmit:

ftp://ftp.symantec.com/misc/consumer/mac/NortonUninstall.sit

Good luck.



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thanks - tip worked for me
Authored by: Biorichard on Aug 30, '05 09:05:05AM

I guess my (Norton) firewall posed the problem - after turning it off I was able to download the file.
And, the uninstall worked!

Thank you for your help!

Richard



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How to completely uninstall Symantec products
Authored by: pakkman781 on Aug 22, '05 11:07:31PM

I can't access the file :'-( I just get a "Cannot coonect to server" error every single time...

Can someone please attach this to this hint somehow, I need it for more than one system. Or, could someone just post the contents of the .command file? It's just a script isn't it?

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How to completely uninstall Symantec products
Authored by: Mikey-San on Aug 23, '05 01:34:32AM

Totally agree here. Norton AV is worthless crap that's always the source of headaches. All Symantec products are.

ClamAV if you need virus software in OS X. Only way to go.



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How to completely uninstall Symantec products
Authored by: ocdinsomniac on Aug 23, '05 10:55:59AM

While I completely agree that Norton products should be kept off your Macs (these days), I recently had a need for NAV when a friend contracted a Word virus (from a Windows user, natch). Unfortunately, ClamXav, as truly wonderful as it is, only detects viruses; it does not repair them as NAV does. Fortunately I have an old, OS9 version of NAV, and an OS9-bootable Mac I could run it on. But does anyone know of a good anti-virus program for OSX that will REPAIR infected files?



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How to completely uninstall Symantec products
Authored by: tc_nyc on Aug 23, '05 12:18:49PM

I tried Virex as an alternative, but it too has system extensions, automated schedulers, and tons of other CPU hogging components that are part of the required install, like NAV 10. I'm back to NAV 10 for now, but will watch this thread closely. How excited was I to find that NAV 10, like NAV 9, forces it's menu item on every new user created?!?! I love apps that hog the CPU and force their presence on your desktop/menu bar/system preference pane!

Sadly, this is a required install in my office because we send and receive tons of scripts. Many mail agents won't accept attachments with viruses, and lots of scripts are sent to us with macro viruses on them that HAVE TO be removed in order to forward them on. We have to fix problems we never created or were affected by.



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How to completely uninstall Symantec products
Authored by: shavenyak on Aug 23, '05 11:15:26AM

The last time a 'Norton' product was actually worth installing was when Peter Norton was still doing the coding. IMNSHO, of course.



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How to completely uninstall Symantec products
Authored by: dave1212 on Aug 29, '05 11:54:33PM
couldn't link to the page, but here's the direct link to the uninstaller:

ftp://ftp.symantec.com/misc/consumer/mac/NortonUninstall.sit

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http://www.macskill.com/

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How to completely uninstall Symantec products
Authored by: Imogen Thomas on Dec 16, '09 04:11:05AM

Yes i was also a new user in Mac OS X got some of my files missing or deleted then i thought it must be some virus by which my files got hidden, i use an anti-virus that was my bad day of my life my files got totally inaccessible with lots of data on the drive.Then finally i got an application Stellar Phoenix Mac Recovery software which comes as a rescue for me and recovers my all data and files.thnks

http://www.macintosh-data-recovery.com/

Edited on Dec 16, '09 04:11:59AM by Imogen Thomas



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