Aug 09, '05 09:16:00AM • Contributed by: Norm Nager
THE PROBLEM: Tiger's Spotlight indexing processes, when combined with Norton AntiVirus 10 Auto-Protect processes, have blocked mounting and unmounting of volumes by Disk Utility or such diagnostic/repair applications as DiskWarrior 3.0.3 and TechTool Pro 4.0.4.
THE WORKAROUND: With thanks to Symantec tech support for help. Exclude the Spotlight-V100 folder on all volumes on internal and external hard drives from NAV's auto-protect scanning. In NAV 10 Preferences -> Auto-Protect Preferences -> SafeZones, select "Everywhere EXCEPT in:" and then do this:
- Click on NAV 10 Auto-Protect page lock and authorize with password
- Click on box below above "Everywhere EXCEPT in:�
- Click on Add button
- Click on (Name of) Computer and then on .Spotlight-V100
- Click on Add button
- Click on first volume below (Name of) Computer and then on .Spotlight-V100
- Repeat steps 5 and 6 for each volume on each hard drive, internal and external
