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10.4: Fix an iSync/Palm Conduit install issue Apps
Tiger only hintiSync 2.1 cannot install into the Palm Support area. The folder is root access only. I simply did this in the Terminal:
chmod 777 /Library/Application\ Support/Palm\ HotSync/Conduits
And now iSync can install the iSync conduit into Palm Desktop's Hotsync conduit. This is technically a security threat, as the Conduits folder is now globally writable, so I'm sure someone else will find the proper method. However, I wanted to post this stat, as others may get hoodwinked as I did (for the last three hours). I hope this helps someone...

[robg adds: Though I didn't change the hint, I would advise against using 777 as the solution to this problem. Though I'm not currently using Palm Desktop (I use Missing Sync instead), I do have it installed. On my machine, the Conduits folder is owned by my main user, with read and write permissions; the group is also my main user, with read only permissions, and others have read only access. Therefore, I think the best solution for anonymous (and anyone else having this issue) would be to change the owner and group of the Conduits folder to your primary user. You can do this via the Finder's Get Info dialog, or by using chown in the Terminal. Setting the folder world-writable, though, is really not a good idea...]
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10.4: Fix an iSync/Palm Conduit install issue | 12 comments | Create New Account
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10.4: Fix an iSync/Palm Conduit install issue
Authored by: mistert2 on Jul 28, '05 11:04:16AM

I have had a similiar problem, but a more complicated solution. I have a treo 600 (Sprint), 15" aluminum Powerbook, and a lot of patience.

First I tried terminal: sudo drag icon to terminal. enter, and error out of installation. There are people with success at this on the web. Not me.

Then abled root like this http://www.macosxhints.com/article.php?story=20010324095804436
I went the net info, enable root route.

I logged in as root, installed the software, hot synced, enabled the palm device with isynch, logged out, disabled root, hot synced, set up the palm device in isync, and disabled the root account.

Just three steps....

This was a booger to figure out. That is why I by the books from this site because I use the web site sooo much. Thanks team.

Does it count if I sell the books on e-bay? Just Kidding.

Hope this helps, I will respond to questions.



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: prk on Jul 28, '05 11:54:13AM

Wouldn't a "Repair Permissions" fix this? I would think that since it's called "Repair Permissions" that it would fix a permissions problem.

Can someone give it a try since I don't have a Paul or use the conduits.



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: TvE on Jul 28, '05 03:42:44PM

It would - perhaps - IF:

- The original installed permissions would allow read+write for the owner/group
AND
- The installer does create a Receipt AND
- The receipt is available in /Library/Receipts

Therefore only "Perhaps" (but I doubt it…)
PS.: I can't find a Palm Desktop receipt on my Mac(!) so the answer is NO



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: jasont on Jul 28, '05 06:29:20PM

No, the folder has the wrong permissions when it is installed. So even if you use the apple installer (see the other reply here) and if all the other conditions were met it STILL wouldn't work; it does use the apple installer. I thought this might only be w/ the new 1.42b version. I didn't have another working install next to me to see what the perms were supposed to be so I just duped another folder in the same place, renamed, chowned it (really buggy install).



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: dkitsov on Jul 29, '05 04:32:50PM
Had a similar problem three weeks ago. Here is a solution posted on my blog back then.
http://dimak.blogspot.com/2005/07/resolving-problem-with-palm.html

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10.4: Fix an iSync/Palm Conduit install issue
Authored by: dkitsov on Jul 29, '05 04:34:46PM

Had a similar problem three weeks ago. Here is a solution posted on my blog back then.
http://dimak.blogspot.com/2005/07/resolving-problem-with-palm.html



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: mistert2 on Jul 28, '05 01:09:22PM

I originally tried the fix permissions without any luck.

From what I remember reading, Palm no longer "supports" mac. So the software is sometimes updated for incompatibilities, but it will not be re-written to work with Tiger. Which is funny, because they did release an update "Tiger Compatible" version. Then they tell you to do what I did. Hmmm how soon till the PocketMacs. I guess some would call it an Ipod. I guess I want an Ipod phone then.

I also read that many, many, many people love the Missing Sync at
http://www.markspace.com/missingsync_palmos.php
I was about to delay the purchase of a digital camera...but I got the palm stuff to work.

I do not own the product, nor do I currently have the funds for that. I keep buying computers, cameras, and LCD TVs. If you care to donate to the Paul's missing sync fund, I am open.



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: kboutr on Jul 29, '05 06:09:52AM

It seems it's a general 10.4 problem... At first I had it when intalling a Palm conduit for iSync... 'repair permissions' in the 'disk utility' helped out of this one...

but when installing an original Flash MX from cd ....: code -5000 access denied
and there are many other programs giving me the same error code when installing... (macromedia, canoscan etc.) perhaps it has something to do with the VISEINSTALLER?

now i can only use apple progs and microsoft programs (office)


desperate kboutr



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: jereades on Jul 29, '05 07:02:15AM

There's also a user-level directory for Palm Conduits too -- so ~/Library/Application Support/...

I've had problems in the past with a conflict between the iSync conduit and the Entourage conduit both fighting for control of a HotSync operation. My solution was to install both conduits at the root-level (iSync didn't seem very happy when only installed at the user-level) and then *copy* the Apple conduit that I wanted to suppress to the target user's Disabled Conduits folder. This allows Entourage synchronisation to continue smoothly even with the iSync conduit installed.

It seems like something similar here would probably work.

Cheers.



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: jweill on Jul 31, '05 03:53:48PM
Still no good. My Treo 270 triggers the following message when I try to sync it with iSync in Tiger:

iSync Conduit starting 7/31/05 3:51:29 PM
iSync Conduit: received NULL message, disconnecting... 7/31/05 3:51:30 PM
OK iSync Conduit
Looks like the Tiger upgrade costs more than $130 if you want to use it with a Treo...

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10.4: Fix an iSync/Palm Conduit install issue
Authored by: visionaut on Aug 02, '05 06:03:32PM

I too was having a problem when trying to get iSync v2.1 to "Enable Palm sync". It would fail with an error stating that Palm Hotsync wasn't installed correctly - but I was pretty sure it was. Sure enough, checking MacOS X Hints had a discussion on it that led to me fixing it.

I had tried running Repair Permissions - but that didn't work for me on this problem, I'm guessing probably because the software in question isn't from Apple, but it's Palm's Palm Desktop 4.2.1b and it's install receipt likely contained no permissions-related info, or Disk Utility ignores it).

I was able to fix the problem by changing the owner and group on /Library/Applications Support/Palm HotSync (and all enclosed items) to my useraccount (to read & write), and admin group (read only). Same for /Library/Applications Support/Palm Desktop. Both were previously set to owned by system, group wheel (and only reda to my account). My useraccount is an admin account, and I had installed under the admin account as Palm's info said to, but it had left those folders with incorrect permissions necessary for iSync to install the iSync Palm Conduit and create a Disabled Conduits folder and move some Palm conduits to it.

All's now well and working for me.



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10.4: Fix an iSync/Palm Conduit install issue
Authored by: scotty321 on Aug 17, '05 10:19:36AM

The solution that worked for us with Tiger 10.4 was provided by Michael Lafferty on the Apple Discussion boards. This is what Michael Lafferty had to say:

The problem is one of permissions assigned by the Palm Desktop during installation, conflicting with the requirements of iSync. According to my configuration settings, your permissions for the folders listed below should appear as described below the pathname to that folder:

For the Macintosh HD:Applications:Palm folder:

Ownership & Permissions

You can: Read & Write

Details

Owner: <shortusername>
Access: Read & Write

Group: admin
Access: Read & Write

Others: Read only

For the Macintosh HD: HD:Library:Application Support:Palm Desktop folder:

Ownership & Permissions

You can: Read & Write

Details

Owner: <shortusername>
Access: Read & Write

Group: admin
Access: Read & Write

Others: Read only

For the Macintosh HD: HD:Library:Application Support:Palm HotSync folder:

Ownership & Permissions

You can: Read & Write

Details

Owner: <shortusername>
Access: Read & Write

Group: admin
Access: Read & Write

Others: Read only

You can either reset those values manually, [then restart and recheck them to be sure that they are set correctly] or use the Terminal application by typing these strings listed below this example - substituting your short user name - as shown below:

sample: "sudo chown -R <shortusername>:admin /Applications/Palm"

actual: "sudo chown -R michaellafferty:admin /Applications/Palm

…where michaellafferty is the <shortusername>. Be sure to pay attention to the spaces in each string, and the direction of the / or \ [forward and back slash] characters.

Here are the appropriate Terminal entries:

sudo chown -R <shortusername>:admin /Applications/Palm [NOTE: at this point, you'll be asked to enter your login password]
sudo chmod -R 775 /Applications/Palm
sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ HotSync/
sudo chmod -R 775 /Library/Application\ Support/Palm\ HotSync/
sudo chown -R <shortusername>:admin /Library/Application\ Support/Palm\ Desktop/
sudo chmod -R 775 /Library/Application\ Support/Palm\ Desktop/

Again, pay particular attention to the spaces and to the \ characters, as both are critical to the syntax of these commands. Remember to place your actual shortusername in the string where the <shortusername> placeholder is shown, as in the sample above. [Do not include the < and > characters.]



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